Viewing iTunes charges on Chromebook/Android

Hey all!


So, I used to have an iPad that was loaned me by my university, but I recently left that university for a closer community college. The details aren't important, just know that I do not have any Apple devices or any way to get to one. I currently have an old Chromebook (some sort of Samsung from back when Chromebooks were getting started, maybe the 4?) as well as a Samsung Alcatel smart phone I got from Walmart with Tracfone. Needless to say, my device lineup is not the greatest, though I plan on getting a Huawei Honor 7 within the next few weeks so I have at least something new-ish.

Anyways! I was recently charged an "itunes bill" of around 8 USD and I have no idea what it could be from, given that I sent my iPad away a while ago, and so I'm worried it might be an old subscription I forgot to cancel or something. But of course, I don't have any Apple devices (and Chromebooks are of course not supported by iTunes because ChromeOS) so I'm not sure what I can do about it. Is there any way to access my iTunes account or bill statements on a Chromebook or Android device?


Thank you!

Chad

Other OS

Posted on Aug 22, 2018 11:53 AM

Reply
2 replies

Aug 22, 2018 11:57 AM in response to WombatPandaa

It could be a scam or phishing attempt.


Scams (e-mail, text messages, and phone calls) are getting very good at closely imitating true Apple communications. Always be cautious. Here are some guidelines:


Identifying legitimate emails from the iTunes Store - http://support.apple.com/HT201679 - lacking in specifics, the next link is better:


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - https://support.apple.com/HT204759


- Apple e-mails address you by your real name, not something like "Dear Customer", "Dear Client", or an e-mail address*.

- Apple e-mails originate from @apple.com or @itunes.com but I think it is possible to spoof a sender address

- Mouse over links to see if they direct to real Apple web sites. Do not click on them as this just tells the spammer they have a working e-mail address in their database.

- Phishing emails may include account suspension or similar threats in order to panic you into clicking on a link without thinking. They may report a fake purchase in order to infuriate you into rashly clicking on a false link to report a problem. Mar 2018 post by Niel https://discussions.apple.com/thread/8311239?answerId=33129140022#33129140022 - "Emails saying that your Apple ID has been locked or disabled are always phishing. If one actually gets disabled, its owner will be told when they try logging into it instead of through email."

- Apple will not ask for personal information in an e-mail and never for a social security number.

- Scams may have bad grammar or spelling mistakes.


* Exception: https://discussions.apple.com/thread/8483395?answerId=33701414022#33701414022


Forward attempts as an attachment (in MacOS Mail use the paperclip icon) to: reportphishing@apple.com then delete it.


https://blog.malwarebytes.com/cybercrime/2018/02/panic-attack-apple-scams-apply- pressure/


If you need to check it you will have to use iTunes on a computer or an Apple device.

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Viewing iTunes charges on Chromebook/Android

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