Client ARD is not active
There are two sets of binoculars in the menu bar. The one that is greyed shows Not Active and Message to Admin also greyed while Open Sharing Prefs is black. The second set of binoculars is Black. Clicking on this pair shows No Admin and Message to Admin also greyed and Open S P is black. From a location other than in the same building, I can't connect to this computer but I can to another that is sitting in the same room. When in the same room, I can connect via ARD and when I do so, the dark binoculars get the square border clicking on the icon now shows: Control Mode greyed, Message to Admin and Open S P black. When the titles are black, I can click on them and they are active.
Something went awry during one of the OS updates because I used to be able to connect via ARD when in any distant location.
Is there a way of deleting what seems to be a duplication of the client ARD? I have checked System/Library/Core Services/Remote Management. The files and their sizes are identical to the computer without problem. So, if there is a duplication, this doesn't seem to be the location.
Mac mini, macOS High Sierra (10.13.6)