I can’t rent movies on my Apple TV anymore. This came out of nowhere. I even reset my password. I reset the device and my modem and checked all
connections and I cannot login to itunes to rent a movie. Help! I can login to everything else. Even logged out of my ID in Apple TV settings and logged back in- still no help. This issue came out of nowhere!
I’m not sure what model this is but it’s fairly new. It repeatedly asks me to sign in with my ID- no error code just repeats the login screen. I think this might have to do with the new two step authentication that now shows up on my phone too? But on my Apple TV it’s an endless loop requiring me to login but never advancing past that screen or giving me an actual error message
You can go into settings - general - about to see what firmware is currently running.
I have a feeling you have an older model, and in that case, for 2 factor authentication you would need to enter the code right after the password (no spaces) plus there is a time limit
You only do that with an older model but not with your TV 4 K model.
Try a reset.
When you reset Apple TV, all data is erased, including your accounts and configuration.
Reset Apple TV. In Settings, go to System > Reset, then select Reset. Resetting Apple TV and restoring it to factory settings can take some time, so be patient.
Which Apple TV model? What firmware is it running? What exactly is the issue that’s occuring? Is there an error message?
Model A1842 on OS 11.4.1? I’ve tried pulling up the code on my phone and instantly putting it in after my password with no spaces and I’m still in that loop. Is there some other trick I’m missing?
You have an TV 4K model.
Yes... also when trying to put verification code in after my password it tells me my password is incorrect. Any other suggestions to stop this endless login loop?
I can’t rent movies on iTunes on AppleTV anymore
