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SIM NOT VALID

Good day!


I just wanna ask for your help guys about my Iphone SE, I cannot use my phone when im inserting a simcard on it it says that "sim not valid".. What to do about this? thank you!

iPhone SE, iOS 11.2.2, null

Posted on Aug 24, 2018 12:57 AM

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Question marked as Best reply

Posted on Aug 24, 2018 2:03 AM

It could be locked to a different carrier. Should be this case, you must ask the previous carrier to unlock it, if you qualify.

Nodody else can help you, except the previous carrier. Read this support guide:

How to unlock your iPhone for use with a different carrier - Apple Support


Or it could be a different problem:

If you get an alert about the SIM card in your iPhone - Apple Atbalsts

or

that iphone could have a hardware failure (antenna? SIM card reader?). Should be this case, have your iphone inspected at your most convenient Apple Store or Authorized Service Provider:

Apple - Find Locations - Location Selector


Regards

Giulio

1 reply
Question marked as Best reply

Aug 24, 2018 2:03 AM in response to khazel155

It could be locked to a different carrier. Should be this case, you must ask the previous carrier to unlock it, if you qualify.

Nodody else can help you, except the previous carrier. Read this support guide:

How to unlock your iPhone for use with a different carrier - Apple Support


Or it could be a different problem:

If you get an alert about the SIM card in your iPhone - Apple Atbalsts

or

that iphone could have a hardware failure (antenna? SIM card reader?). Should be this case, have your iphone inspected at your most convenient Apple Store or Authorized Service Provider:

Apple - Find Locations - Location Selector


Regards

Giulio

SIM NOT VALID

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