I found my MacBook. It looks like I locked it back in May. When I turn on my MacBook Air it says that it is locked and to try again in 60 min. How do I notify my account that I found my MacBook so that I can unlock it and begin using it again?

How do I unlock my MacBook?

I just found it and it looks like I locked it a few months ago.

Posted on Aug 24, 2018 9:49 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 27, 2018 9:03 AM

Hi ​tyerhulen,

Thanks for reaching out in Apple Support Communities. I understand that you have recently found your Mac, which you had locked using Find My Mac, and you'd like to know how to unlock it. I know it's important to regain access to your Mac; I can help. Use the steps below to find and enter your passcode using iCloud:

How do I unlock my Mac?

Once you locate your Mac, you can unlock it by entering your passcode on the lock screen.

Here's how to see the passcode that you used to lock your Mac:

  1. Sign in to icloud.com/find on a Mac or PC.
  2. Select your Mac from the Devices menu.
  3. Select Unlock. After you follow the onscreen steps to verify your identity, you'll see the passcode that you need to unlock your Mac.

If you forget your passcode or can't verify your identity to see it, you need to take your Mac to an Apple Authorized Service Provider along with your proof of purchase.

If your Mac is lost or stolen


Best Regards.
1 reply
Question marked as Top-ranking reply

Aug 27, 2018 9:03 AM in response to tyerhulen

Hi ​tyerhulen,

Thanks for reaching out in Apple Support Communities. I understand that you have recently found your Mac, which you had locked using Find My Mac, and you'd like to know how to unlock it. I know it's important to regain access to your Mac; I can help. Use the steps below to find and enter your passcode using iCloud:

How do I unlock my Mac?

Once you locate your Mac, you can unlock it by entering your passcode on the lock screen.

Here's how to see the passcode that you used to lock your Mac:

  1. Sign in to icloud.com/find on a Mac or PC.
  2. Select your Mac from the Devices menu.
  3. Select Unlock. After you follow the onscreen steps to verify your identity, you'll see the passcode that you need to unlock your Mac.

If you forget your passcode or can't verify your identity to see it, you need to take your Mac to an Apple Authorized Service Provider along with your proof of purchase.

If your Mac is lost or stolen


Best Regards.

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I found my MacBook. It looks like I locked it back in May. When I turn on my MacBook Air it says that it is locked and to try again in 60 min. How do I notify my account that I found my MacBook so that I can unlock it and begin using it again?

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