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iPhone Won't Turn On. Can memory/hard drive be pulled from phone?

My iphone won't turn on. I want to preserve data! I have tried advice posted on Apple community as well as multiple other sites. Spent an hour with Apple support on phone and was told there was nothing they could do other than restore. Question: is it possible for apple technician to pull hard drive / memory from phone and put into working phone to preserve data? I have 2 years of photos I do not want to lose. I would think there is some person at Apple who has the skills to preserve data. Please help!

iPhone 6s Plus, iOS 11.4.1

Posted on Aug 28, 2018 10:19 AM

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Posted on Aug 28, 2018 10:23 AM

Hi,


I would think there is some person at Apple who has the skills to preserve data."


That’s why Apple provides information for backing up data > How to back up your iPhone, iPad, and iPod touch - Apple Support



"Question: is it possible for apple technician to pull hard drive / memory from phone and put into working phone to preserve data?” No.



So, try here > If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support


If you can get your iPhone to turn on, do a backup immediately.

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Question marked as Best reply

Aug 28, 2018 10:23 AM in response to douglasfromnorthville

Hi,


I would think there is some person at Apple who has the skills to preserve data."


That’s why Apple provides information for backing up data > How to back up your iPhone, iPad, and iPod touch - Apple Support



"Question: is it possible for apple technician to pull hard drive / memory from phone and put into working phone to preserve data?” No.



So, try here > If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support


If you can get your iPhone to turn on, do a backup immediately.

Aug 28, 2018 11:11 AM in response to douglasfromnorthville

Hi

If you had iCloud backup turned on before problems then when you last charged your iPhone is should have been backed up to iCloud Over your wifi.

When you get your iPhone repaired / replaced if it asks if you want to use iCloud backup Say yes to get your photos back this will only work if you had iCloud backup turned on before problems.

If you have a ipad you can also use iCloud backup from that.

Cheers

Brian 🇬-1F1E7;

Aug 28, 2018 12:07 PM in response to douglasfromnorthville

The Secure Enclave encryption system ensures your data will not be recoverable if you remove the storage chips and try to read them.


Bottom line is, your data is gone. You chose not to back up and instead trusted your data to a single point of failure, which has now indeed failed. This is why with any and all electronic storage, backups are necessary, not optional (at least if you care about your data).

iPhone Won't Turn On. Can memory/hard drive be pulled from phone?

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