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ITunes payment issue

Hello,

I recently found that I can’t purchase with my MasterCard either the subscription or simple adding my payment method. And Im pretty sure that I ve switched off the card Payment for a while, but now I can’t upload my card again. Can I pls help me with that, thank you so much.User uploaded file

Posted on Aug 28, 2018 3:10 PM

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Question marked as Top-ranking reply

Posted on Aug 29, 2018 10:07 AM

We (i.e. fellow users) can't you, you have to do as your screenshot is instructing you to do and contact iTunes Support :

- go to http://www.apple.com/support/itunes/ww

- click on your country's flag (the country where you are, and which is therefore the country on your account)

- click on Contact Support towards the top right

- click on Get Help under 'Talk To Us'

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Question marked as Top-ranking reply

Aug 29, 2018 10:07 AM in response to yulinfromsydney

We (i.e. fellow users) can't you, you have to do as your screenshot is instructing you to do and contact iTunes Support :

- go to http://www.apple.com/support/itunes/ww

- click on your country's flag (the country where you are, and which is therefore the country on your account)

- click on Contact Support towards the top right

- click on Get Help under 'Talk To Us'

ITunes payment issue

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