Ringtone/Alert issue

My ringtones/alerts just up and stopped working. Phone vibrates but that's it. Reset phone. No change. Volume is good. Any ideas?

iPhone X, iOS 11.4.1

Posted on Aug 28, 2018 8:15 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 30, 2018 2:04 PM

Hello deputydawgdh,

Thank you for using Apple Support Communities.

I understand that the ringtones and alerts stopped working on your iPhone. The first thing I would suggest is checking the ring/silent switch on your iPhone. It is on the left side of your phone, above the volume buttons, if it shows orange that means it is in silent position, move it to the other position and check the ring/alerts. If you have a case on the phone, remove it and check, the case may have turned the ringer off.

If that didn't work, try a basic restart of your iPhone. This article will walk you through this if you need a reminder:

Restart your iPhone, iPad, or iPod touch

Best regards.
2 replies
Question marked as Top-ranking reply

Aug 30, 2018 2:04 PM in response to deputydawgdh

Hello deputydawgdh,

Thank you for using Apple Support Communities.

I understand that the ringtones and alerts stopped working on your iPhone. The first thing I would suggest is checking the ring/silent switch on your iPhone. It is on the left side of your phone, above the volume buttons, if it shows orange that means it is in silent position, move it to the other position and check the ring/alerts. If you have a case on the phone, remove it and check, the case may have turned the ringer off.

If that didn't work, try a basic restart of your iPhone. This article will walk you through this if you need a reminder:

Restart your iPhone, iPad, or iPod touch

Best regards.

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Ringtone/Alert issue

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