apple music
ok so i have apple music but recently it hasnt allowed me to download any music to any of my devices, why?
iPhone 7, iOS 11.4
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User profile for user:
Joseph_S.
User level:
Community Specialist
Greetings, alexandriam1.
It appears that you're unable to download music to your iPhone 7 with your Apple Music subscription. I'm happy to help.
Turn on iCloud Music Library -- Go to Settings > Music, and make sure iCloud Music Library is turned on.
Get help with iCloud Music Library
If you can't download, play, or access songs
First check iTunes to see if the song is ineligible for upload. Additionally, if you added the song to your library from the Apple Music catalog, it might no longer be available on Apple Music.
Check your Internet connection
Open Safari on your iPhone, iPad, iPod touch, or Mac, or a web browser on your PC, and go to any website to make sure you have a strong Wi-Fi or Internet connection.
If you can't connect to a Wi-Fi network on your iOS device, you can try using cellular data:
- Go to Settings > App and iTunes Stores.
- Turn on Use Cellular Data.
You might have to pay a fee to download over a cellular network. Contact your wireless carrier for details, and learn about cellular data settings and usage.
Take care!