Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone went blank

My iPhone suddenly went blank. It will not restart. iTunes will not find it to do a restore? Ideas?

iMac, OS X Mavericks (10.9.1)

Posted on Aug 30, 2018 9:37 AM

Reply
Question marked as Best reply

Posted on Aug 30, 2018 10:02 AM

Try a forced restart of your device, following the steps provided in the first chapter of this guide:

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support


If nothing changes, have that device inspected at your most convenient Apple Store or Authorized Service Provider: Apple - Find Locations - Location Selector


Regards

Giulio

3 replies
Question marked as Best reply

Aug 30, 2018 10:02 AM in response to onniefromdesoto

Try a forced restart of your device, following the steps provided in the first chapter of this guide:

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support


If nothing changes, have that device inspected at your most convenient Apple Store or Authorized Service Provider: Apple - Find Locations - Location Selector


Regards

Giulio

iPhone went blank

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.