My IPad Air battery dies at 100%

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Level 1

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My IPad Air battery dies at 100%

Hi, The problem with my IPad is that the battery has started to die a few minutes after it was fully charged. so when it’s telling me that it needs charging, I plug my charger in and when it turns back on it doesn’t even need charging because it’s still at 100%. I can really only use my IPad when it’s plugged in. A few weeks ago my battery also started to drain extremely fast, I have done all the things that claim will save battery life but nothing worked. I have had my IPad for 2 and a half years and these problems started early this month. I updated my device in the hope that it would fix this problem but it didn’t. Right now, I’m just hoping that it will eventually fix itself.

Posted on Aug 30, 2018 2:58 PM

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Answer 1

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Tesserax

Level 10

148,321 points

Aug 30, 2018 3:36 PM in response to Jemima.W

I would still recommend that you consider taking your iPad to your local Apple Store or Apple Authorized Service Provider to have them take a look.

In the mean time, you may find the following articles helpful:

Maximizing Battery Life and Lifespan - Apple
iPhone Battery and Performance - Apple Support
If your iPhone, iPad, or iPod touch won't charge - Apple Support
Your Service and Support Coverage - Apple Support

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Answer 2

Tesserax

Level 10

148,321 points

Aug 30, 2018 3:14 PM in response to Jemima.W

Which exact model is your iPad? Did you purchase it new directly from Apple or used from another third-party? Since you purchased it over two years ago, neither the one year limited warranty, nor the AppleCare+ service plan, would be applicable.

iPhone Battery & Power Repair - Apple Support

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