You are not addressing anyone here from Apple.
Apple is not here.
Cognizant or responsible Apple teams, designers and engineers do not read, nor participate in these Apple technical support communities.
These are user to user Apple product support communities.
We are all users here, just like you!
Apple supplies these forums for users to work out their product issues with other users, but these community forums ARE monitored/moderated by Apple Staff assigned to these community forums, but I do not think any info is ever passed on to who/mever the cognizant parties are who would need to know if there are any mounting issues with a product or software.
These ASC ONLY moderators and staffers, due to Apple privacy policies, do not forward any info contained/obtained from ANY postings within these communities to any cognizant Apple staff, teams or individuals.
Apple Give Back program here.
https://www.apple.com/shop/trade-in
Good Luck to You!