how do I measure my internet speed?

Try measuring your speed at this site.

(19824)

This site: http://speakeasy.net/speedtest/ will give you a bandwidth measure.



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Is it 572 KBps (about 4600 mbps)? That would not be bad for Road Runner. If it's truly 572 kbps (about 70 KBps) then that's pretty slow. May need a new modem or you may have problems with the cable installation - need a direct line from the outside cable box to the modem. If they've run your line off splitters or the line's too long you might have substantial signal loss. Have them send someone out to check the installation and fix it if needs be.



Why reward points?(Quoted from Discussions Terms of Use.)
The reward system helps to increase community participation. When a community member gives you (or another member) a reward for providing helpful advice or a solution to their question, your accumulated points will increase your status level within the community.
Members may reward you with 5 points if they deem that your reply is helpful and 10 points if you post a solution to their issue. Likewise, when you mark a reply as Helpful or Solved in your own created topic, you will be awarding the respondent with the same point values.

I amended the post - re-read what I added.

572 KiloBYTEs wouldn't be bad, but 572 kiloBITs would be slow.