my iphone 6 is frozen in reboot mode, with the reboot bright white background, and with the apple logo showing.
always freezes there. please help.
iPhone 6, iOS 11.4.1
Try connecting it to iTunes where you have your backup (hoping you have one). It should work if the hardware doesn't have an issue.
Else you might need to get to an Apple Store / Service to get it checked (and you might lose your data stored on the phone).
Try connecting it to iTunes where you have your backup (hoping you have one). It should work if the hardware doesn't have an issue.
Else you might need to get to an Apple Store / Service to get it checked (and you might lose your data stored on the phone).
Hi
Try a reboot press the power button down &menu button hold both down until you see apple logo this can take 30 seconds.
If your battery is over 2 years old it will need replacing make an appointment at Apple store.
Cost is £25 /$29 dollars
Cheers
Brian 🇬-1F1E7;
Thank you for your suggestion Brian. That is exactly where I can't get beyond. I have done the reboot multiple times and each time it freezes with the apple logo, as I tried to explain it in my request for help, it never gets beyond that. My iphone6 had a new battery replaced at the apple store four weeks ago. the battery indicator, always said 100% after the battery was replaced. So the battery is not bad. It stayed in that Apple logo phase many hours after it ran out of battery life. I was planning on going to the Apple store after asking this community. I'll wait one more day of help before going in. Thank you for your response Dear Sir. I really appreciate your help.
I'lll read the second comment next.
Best,
Jose
Torrance, CA, USA
[Personal Information Edited by Host]
Thank you xman, I didn't think about connecting to my PC. I'll do that. Since the battery died over night, I will wait till it comes up again, I suspect with the logo frozen. I'll open iTunes and then reboot and see if it goes beyond that. I'll also try reloading the backup even though it may be in froozen reboot mode (the apple logo shows and never reboots all the way).
Thanks for your reply.
Tomorrow I'll check suggestions once more, than I'll make an Apple appointment.
Best,
Jose
Torrance, CA, USA
Did this work?
my iphone 6 is frozen in reboot mode with the reboot bright white background and the apple logo. always freezes there. please help.
