Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

IPhone is stuck on Apple logo and sometimes shifts to indicate Connect ITunes.

IPhone: 3

So the IPhone gets stuck on Apple logo. I tried pressing the home button for a while which let to the screen shifting onto something indicating connect to ITunes(in the picture). I don’t want the data in the phone to be erased. What should be done?

User uploaded file

User uploaded file

Posted on Sep 1, 2018 6:19 AM

Reply
Question marked as Apple recommended

The data is already gone. You need to restore your phone.


If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support


~Lyssa

Posted on Sep 1, 2018 8:50 AM

1 reply

IPhone is stuck on Apple logo and sometimes shifts to indicate Connect ITunes.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.