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Why do I still get commercial emails from Apple while opted out?

See title. I don't have the option 'Apple news updates' in my account:

User uploaded file

While this website shows that there should be that option: Opt in or out of emails about Apple, the App Store and iTunes Store, Apple Music, or News - Apple Support

Posted on Sep 2, 2018 12:12 AM

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Sep 3, 2018 9:12 AM in response to Joseph_S.

I already did go to the link in the bottom of the email. This is what I then see:

User uploaded file

I already are opted out, as I said in my opening post, but I still get commercial emails!


This is the translated text at the bottom:

You have specified that you want to receive product information and other emails from Apple at my email address.

But I did never opted in for those emails and can't opt out.

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Sep 3, 2018 9:03 AM in response to domaardennis

Hi there, domaardennis!
Thanks for reaching out to the Apple Support Communities! That is a great question you have about opting out of emails from Apple and I am happy to help! Since you are opted out and are still getting the emails, I suggest checking the bottom of the email to see “If you prefer not to receive commercial email from Apple, or if you've changed your email address, please click here” and be able to unsubscribe from the email.
Take care!

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Why do I still get commercial emails from Apple while opted out?

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