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i cant update my app

i cant update my app, my account lock for security reason, the i go to https://iforgot.apple.com to change my password but i still cant update my app and my account still locked

iPhone 5s, iOS 8

Posted on Sep 2, 2018 6:48 AM

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Posted on Sep 2, 2018 6:49 AM

Apple ID is locked or disabled


If you have changed your password, have you followed the steps in this article?


What to do after you change your Apple ID or password - Apple Support I suggest doing this before you change your Apple ID or password.


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.


iTunes Support



iTunes Support – world wide

1 reply
Question marked as Best reply

Sep 2, 2018 6:49 AM in response to haifa17

Apple ID is locked or disabled


If you have changed your password, have you followed the steps in this article?


What to do after you change your Apple ID or password - Apple Support I suggest doing this before you change your Apple ID or password.


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.


iTunes Support



iTunes Support – world wide

i cant update my app

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