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Charges

hello, itunes charged me 3 times and i dont know for what because i m not using app

Posted on Sep 2, 2018 12:30 PM

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Question marked as Apple recommended

If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support


You can use the following instructions to determine if it is a real charge, what it is for, and to report a problem: Get help with an item purchased from the App Store, iTunes Store, or iBooks Store - Apple Support


Also see: If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support


If you have a recurring charge for the same amount, see: View, change, or cancel your subscriptions - Apple Support

Posted on Sep 2, 2018 12:33 PM

1 reply
Question marked as Apple recommended

Sep 2, 2018 12:33 PM in response to hanna54

If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support


You can use the following instructions to determine if it is a real charge, what it is for, and to report a problem: Get help with an item purchased from the App Store, iTunes Store, or iBooks Store - Apple Support


Also see: If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support


If you have a recurring charge for the same amount, see: View, change, or cancel your subscriptions - Apple Support

Charges

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