Hijacked by Weknow
"Weknow" has hijacked my Safari homepage and I an unable to reset it. I have already deleted Safari.plist and run Malwarebytes. What else can I do to correct this problem.
iMac (Retina 5K, 27-inch, 2017), iOS 10, 10.13.6
"Weknow" has hijacked my Safari homepage and I an unable to reset it. I have already deleted Safari.plist and run Malwarebytes. What else can I do to correct this problem.
iMac (Retina 5K, 27-inch, 2017), iOS 10, 10.13.6
I suggest you use the program created by Etresoft, a frequent contributor. It will provide a snapshot of your system which we can analyze to possibly determine the cause of your problem. Please use copy and paste as screen shots can be hard to read. On the screen with Options, please open Options and check the bottom 2 boxes before running. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.
I suggest you use the program created by Etresoft, a frequent contributor. It will provide a snapshot of your system which we can analyze to possibly determine the cause of your problem. Please use copy and paste as screen shots can be hard to read. On the screen with Options, please open Options and check the bottom 2 boxes before running. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.
Thank you. I downloaded Etrecheck and was able to resolve the problem by deleting the Weknow profile from the System Preferences Profiles Pane.
Please use the manual instructions. Do not download anything.
Hijacked by Weknow