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My iPhone X is frozen.

My iPhone X is frozen, I downloaded an app. My phone screen gimped up a bit then nothing, I can’t even force restart my phone.

iMac, Mac OS X (10.6.8)

Posted on Sep 2, 2018 7:04 PM

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Posted on Sep 2, 2018 7:06 PM

See this for a device that is frozen, If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support


Why can you not force restart the phone? The instructions to force restart the iPhone X are new, see the support document I linked for instructions.

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My iPhone X is frozen.

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