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Audio on the movie is not synched with sound

I'm trying to watch a documentary that I have rented. When I play the documentary, the audio on the movie is not synched with sound. Running this on a Microsoft Surface 3.

null-OTHER, Windows 10, Microsoft Surface 3

Posted on Sep 3, 2018 9:22 AM

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Posted on Sep 6, 2018 5:45 AM

Streamed or downloaded? Either way you may occasionally need to pause to resync if you notice this. Fully downloaded may perform better. Use the Report a Problem site if the issue persists, you may be eligible for a refund if the quality of that item is sub-par.


tt2

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Audio on the movie is not synched with sound

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