Prompted to Answer Security Questions That I Never Created?

So I'm having a weird issue with my apple account.


Whenever I sign into my account, I'm taken to a security question page. I'm unable to access my account because I cannot answer the questions correctly (since I never set them up in the first place).


Anyone have a solution to this problem? I cannot contact Apple Support today since it's a Civic Holiday (darn! 😁)


Thanks in advance to anyone who can help out 🙂


- Em

MacBook Pro (13-inch, 2017, 2 TBT3), null

Posted on Sep 3, 2018 11:47 AM

Reply

Similar questions

4 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Prompted to Answer Security Questions That I Never Created?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.