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MacBook Pro 13inch, External Hard Drive only shows in 'System Information', not on Desktop or anywhere else.

Hi, I need to access my External Hard Drive. I held "Options" key then clicked on "System Information", & I saw my External listed under USB. Although, it doesn't show in Finder, Spotlight, the Desktop, Disk Utility or anything else, I even tried searching through terminal. It's listed under the USB tab as "My Passport 25AA", I know this is it b/c I have a second external plugged listed as "My Passport 259D".


Anyway to fix this at all?


Underneath "My Passport 259D" lists:

Product ID: 0x259d

Vendor ID: 0x1058 (Western Digital Technologies, Inc.)

Version: 10.05

Serial Number: 5758333141363633314E5833

Speed: Up to 5 Gb/sec

Manufacturer: Western Digital

Location ID: 0x14400000 / 3

Current Available (mA): 900

Current Required (mA): 896

Extra Operating Current (mA): 396

Media:

My Passport 259D:

Capacity: 2 TB (2,000,365,289,472 bytes)

Removable Media: No

BSD Name: disk2

Logical Unit: 0

Partition Map Type: GPT (GUID Partition Table)

USB Interface: 0

Volumes:

EFI:

Capacity: 209.7 MB (209,715,200 bytes)

File System: MS-DOS FAT32

BSD Name: disk2s1

Content: EFI

Volume UUID: 0E239BC6-F960-3107-89CF-1C97F78BB46B

BB-8:

Capacity: 2 TB (2,000,153,477,120 bytes)

Available: 830.51 GB (830,514,036,736 bytes)

Writable: Yes

File System: MS-DOS FAT32

BSD Name: disk2s2

Mount Point: /Volumes/BB-8 1

Content: Microsoft Basic Data

Volume UUID: D074ED54-5713-3CB4-BAD9-6C6E5C5914A5


Underneath "My Passport 25AA" lists:



Product ID: 0x25aa

Vendor ID: 0x1058 (Western Digital Technologies, Inc.)

Version: 10.04

Serial Number: 57584C31454135364E565837

Speed: Up to 5 Gb/sec

Manufacturer: Western Digital

Location ID: 0x14500000 / 7

Current Available (mA): 900

Current Required (mA): 896

Extra Operating Current (mA): 396

MacBook Pro, iOS 11.3, Not touchbar macbook.

Posted on Sep 3, 2018 11:44 PM

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Question marked as Best reply

Posted on Sep 4, 2018 8:54 PM

Hi, I need to access my External Hard Drive. I held "Options" key .

File System: MS-DOS FAT32

Anyway to fix this at all?


IS it bootable external HD just data drive.




Run the DiskUtility>First aid on the external volume.


If it finds errors and repairs them, run it again until no errors are reported


From Disk Utility>View>"Show all device" so you see the whole picture

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1 reply
Question marked as Best reply

Sep 4, 2018 8:54 PM in response to bloodrive65

Hi, I need to access my External Hard Drive. I held "Options" key .

File System: MS-DOS FAT32

Anyway to fix this at all?


IS it bootable external HD just data drive.




Run the DiskUtility>First aid on the external volume.


If it finds errors and repairs them, run it again until no errors are reported


From Disk Utility>View>"Show all device" so you see the whole picture

MacBook Pro 13inch, External Hard Drive only shows in 'System Information', not on Desktop or anywhere else.

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