Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iTunes and iPhone X sync

Hi,


I bought an iPhone X over a month ago and after a holiday I now want to do a back up in iTunes, however, when I connect the iPhone to iTunes it only gives me the option of restoring the iPhone with an old back up or as a new one, which I don't want to do. How can I sync my iPhone to iTunes without restor as it doesn't give me the option of skipping that step?


User uploaded file

iPhone X, iOS 11.4.1

Posted on Sep 4, 2018 11:08 AM

Reply
Question marked as Apple recommended

Choose Set up as new iPhone. This allows iTunes permission to connect to and backup the device, but doesn't otherwise change anything on it.


tt2

Posted on Sep 4, 2018 1:08 PM

1 reply

iTunes and iPhone X sync

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.