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i took my sim card out of my 8 plus, then put it back in. now its showing i have 3G not LTE and my data is not working

I’ve tried everything to fix it and it won’t let me use my data!

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Posted on Sep 6, 2018 8:56 AM

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Question marked as Best reply

Posted on Sep 6, 2018 9:11 AM

Try the following in order: (Note: If any step resolves the issue, STOP, do not go on to the next step.)

  • Try removing, and then, re-installing the SIM card again.
  • Restart your iOS device: To restart your (perform a soft reset) iOS device, press and hold the sleep/wake button while pressing and holding the Home button. When you see the Apple logo, release both buttons. (Note: This will NOT delete any data or apps, nor change any of its settings.)
  • Reset your iOS device's Wi-Fi settings: Settings > General > Reset > Reset Network Settings
  • Perform a "Reset All Settings" reset: Settings > General > Reset > Reset All Settings
  • Contact your cellular service provider for a new card.
2 replies
Question marked as Best reply

Sep 6, 2018 9:11 AM in response to Amberchurchy2

Try the following in order: (Note: If any step resolves the issue, STOP, do not go on to the next step.)

  • Try removing, and then, re-installing the SIM card again.
  • Restart your iOS device: To restart your (perform a soft reset) iOS device, press and hold the sleep/wake button while pressing and holding the Home button. When you see the Apple logo, release both buttons. (Note: This will NOT delete any data or apps, nor change any of its settings.)
  • Reset your iOS device's Wi-Fi settings: Settings > General > Reset > Reset Network Settings
  • Perform a "Reset All Settings" reset: Settings > General > Reset > Reset All Settings
  • Contact your cellular service provider for a new card.

i took my sim card out of my 8 plus, then put it back in. now its showing i have 3G not LTE and my data is not working

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