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You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I haven't played iTunes Music on my iMac recently. Today I tried to play music on my iMac.
The Mini Player shows the album cover, but I'm not getting any music.
Please advise how to fix this.
Thanks!
iPhone 7 Plus, iOS 11.2.2
There are also volume settings to check within the iTunes app:Check your sound settings
If you still can't hear sound from the internal speakers after updating your computer's software, check your sound settings.
First, disconnect any external audio devices from your computer. Also disconnect any cables from the USB, FireWire, or 3.5mm audio ports.
- From the Apple () menu, choose System Preferences.
- Select Sound.
- Click the Output tab, then select Internal Speakers. If you don’t see Internal Speakers as an option in the Output window, contact Apple Support.
- If the volume slider is set low, move the slider to the right and test again.
- If the Mute checkbox is selected, deselect it and test again.
- If you still don’t hear any sound, contact Apple Support.
If I've misunderstood, knowing the following will help get to the bottom of this:
Change the volume for all songs (like turning the volume knob on a stereo): Use the volume slider at the top of the iTunes window.
The maximum volume is limited by your computer’s volume setting.
Adjust the volume of a particular song or video: Select it, choose Edit > Song Info, click Options, then drag the volume slider. iTunes uses this setting each time the song or video plays.
Have all songs and videos always play at the same volume level: Choose iTunes > Preferences, click Playback, then select Sound Check.
If you’re using remote speakers connected to an AirPort Express: You can use the volume controls on the speakers as well as the iTunes volume controls. To use only the speaker’s controls, click the AirPlay button
, then select the checkbox next to the speaker.
There are also volume settings to check within the iTunes app:Check your sound settings
If you still can't hear sound from the internal speakers after updating your computer's software, check your sound settings.
First, disconnect any external audio devices from your computer. Also disconnect any cables from the USB, FireWire, or 3.5mm audio ports.
- From the Apple () menu, choose System Preferences.
- Select Sound.
- Click the Output tab, then select Internal Speakers. If you don’t see Internal Speakers as an option in the Output window, contact Apple Support.
- If the volume slider is set low, move the slider to the right and test again.
- If the Mute checkbox is selected, deselect it and test again.
- If you still don’t hear any sound, contact Apple Support.
If I've misunderstood, knowing the following will help get to the bottom of this:
Change the volume for all songs (like turning the volume knob on a stereo): Use the volume slider at the top of the iTunes window.
The maximum volume is limited by your computer’s volume setting.
Adjust the volume of a particular song or video: Select it, choose Edit > Song Info, click Options, then drag the volume slider. iTunes uses this setting each time the song or video plays.
Have all songs and videos always play at the same volume level: Choose iTunes > Preferences, click Playback, then select Sound Check.
If you’re using remote speakers connected to an AirPort Express: You can use the volume controls on the speakers as well as the iTunes volume controls. To use only the speaker’s controls, click the AirPlay button
Hello, thank you very much for your assistance. I haven't used the Mini-Player on my iMac in a long time.
I had taken it for granted up until now. Your helpful suggestions fixed the problems I was having.
Thank you very much.
Marc
iTunes Music stopped playing in iMac
