Home sharing (PC iTunes) will not connect to Apple TV (3rd gen)

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Level 1

5 points

Home sharing (PC iTunes) will not connect to Apple TV (3rd gen)

I all of a sudden can't use Home Sharing between my PC Win10 and Apple TV 3rd Generation. I did an update as per

Restore your Apple TV through iTunes - Apple Support

All devises Apple TV, PC and iTunes are running latest software updates. Have Restarted and Reset Apple TV several times and turned On and Off Home Sharing on PC.

Netflix, Prime Video, Youtube is all working fine on the Apple TV and no VPN networks are on.

All I get is Loading "(XYZ's) Library" and then Could not connect to "(XYZ's) Library"

Apple TV, Windows 10

Posted on Sep 7, 2018 4:23 AM

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Answer 1

vazandrew

Level 8

40,372 points

Sep 7, 2018 10:26 AM in response to Steenski

The last update for the 3rd Gen was released in Dec 2016, as the model is discontinued there have been no more updates.

If on wifi try Apple TV on Ethernet

Check firewall and security software installed on your system

To see a current status of the network get a report from netstumbler or similar. Look for signal strength, noise, nearby networks

Test on another network

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Answer 2

Steenski Author

Level 1

5 points

Sep 7, 2018 12:26 PM in response to Steenski

I tried the following:

On Apple TV Settings => General => Network => Ethernet => Configur IP => Manual. I then entered the IP address manually and things started working again.

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Answer 3

Sep 7, 2018 10:34 PM in response to Steenski

This suggests a router DHCP problem, where the Apple TV wasn’t getting a proper IP address from the router before.

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Home sharing (PC iTunes) will not connect to Apple TV (3rd gen)

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