Sleep Wake Failure

I have a relatively new 27" 5K iMac. (The 3.4). On two separate occasions (to my knowledge) the iMac has restarted itself while it was asleep and I was some distance from it - on the couch. Hence, I wasn't performing any action such as touching the track pad or keyboard to wake it.


Following restart each time and then logging in, the attached error has resulted. I've reached out to Apple Support via phone, but the advisor didn't seem to know much.


Following each time after restart, the OS states I need to key in my password in order for Apple Watch to unlock it. We know that wearing the Apple Watch can be used to unlock/wake the iMac, but I'm not sure this is related or it can be trying to wake it when I'm just sitting on the couch.


Any feedback is greatly appreciated. Thank you.


Screen shot and text of error is below.


User uploaded file


No samples for specified time interval


================================================================

status: 0x40003

Code: 0x201000014

Stackshot reason: Watchdog



Graphics: Radeon Pro 570, Radeon Pro 570, PCIe

Memory Module: BANK 0/DIMM0, 4 GB, DDR4, 2400 MHz, 0x80AD, 0x484D413835315336414652364E2D554820202020

Memory Module: BANK 1/DIMM0, 4 GB, DDR4, 2400 MHz, 0x80AD, 0x484D413835315336414652364E2D554820202020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x16F), Broadcom BCM43xx 1.0 (7.77.37.31.1a9)

Bluetooth: Version 6.0.7f10, 3 services, 27 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

USB Device: USB 3.0 Bus

USB Device: Bluetooth USB Host Controller

USB Device: FaceTime HD Camera (Built-in)

USB Device: G-DRIVE USB-C

Thunderbolt Bus: iMac, Apple Inc., 33.1

Posted on Sep 7, 2018 7:49 AM

Reply

Similar questions

3 replies

Sep 7, 2018 7:55 AM in response to johlu

FWIW, I gave up on the Sleep function years ago. Ever since the inception of OS X there have been Sleep related issues. And even more lately. I just use Display Sleep and keep it set for 15 minutes so I'm not burning the screen. That way your Mac uses very little power over Sleep and is ready to use at the touch of a key without any grogginess. UNIX based systems were made to be always on and they’ve been running busy servers 24/7 for decades.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Sleep Wake Failure

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.