Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Newsroom Update

Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >

Announcement

Introducing the iPad Pro with Apple M4 chip, the redesigned iPad Air in two sizes, and the all‑new Apple Pencil Pro. Watch the event >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

New iPad unable to update apps

Hi,

I've just brought a new iPad (setup with a new Apple ID), and found that the Apple Store does not allow me to update apps via the App Store. I have set the payment option to None as I do not want a payment card on this device. I can install applications onto the device with no issue.

iPad is using the latest software and everything seems to be configured correctly. I've tried to logout of the Apple account, rebooted the device, but when I click update it shows the download wheel and immediately goes back to press update.

Any ideas?

Thanks

Posted on Sep 7, 2018 10:08 AM

Best reply

Wild Weasel 109 Author

Level 1

35 points

Posted on Sep 7, 2018 10:53 AM

I found the issue. I opened the App Store icon and it came up with a prompt stating that an update was available. Told it to update and it downloaded OK.

How strange.

View in context

New iPad unable to update apps

Similar questions