random freezing in macos 10.13.6

i can do that.

just a note here .... when i encounter that issue i have no choice but to force power down. not sure if any information is saved or can be seen in logs and other data due forcing the machine to shut down ....

will come back with more info from the etrecheck ....

report ....

EtreCheck version: 4.3.6 (4D041)

Report generated: 2018-09-07 20:14:12

Download EtreCheck from https://etrecheck.com

Runtime: 2:59

Performance: Excellent

Problem: Other problem

Description:

freezing randomly. must force reboot.

Major Issues: None

Minor Issues:

These issues do not need immediate attention but they may indicate future problems.

Time Machine auto backup disabled - Time Machine auto backups are disabled.

Low disk space - This machine is running low on free hard drive space.

Clean up - There are orphan files that could be removed.

Unsigned files - There are unsigned software file installed. They appear to be legitimate but should be reviewed.

System modifications - There are a large number of system modifications running in the background.

32-bit Apps - This machine has 32-bits apps that may have problems in the future.

Abnormal shutdown - Your machine shut down abnormally.

Hardware Information:

MacBook Pro (Retina, 15-inch, Late 2013)

MacBook Pro Model: MacBookPro11,2

1 2 GHz Intel Core i7 (i7-4750HQ) CPU: 4-core

16 RAM - Not upgradeable

BANK 0/DIMM0 - 8 GB DDR3 1600 ok

BANK 1/DIMM0 - 8 GB DDR3 1600 ok

Battery: Health = Normal - Cycle count = 481

Video Information:

Intel Iris Pro - VRAM: 1536 MB

Color LCD

Drives:

disk0 - APPLE SSD SM0256F 251.00 GB (Solid State - TRIM: Yes)

Internal PCI 5.0 GT/s x2 Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 80.65 GB

disk1s1 - m***S (APFS) 80.65 GB (64.11 GB used)

disk1s2 - Preboot (APFS) [APFS Preboot] 80.65 GB (41 MB used)

disk1s3 - Recovery (APFS) [Recovery] 80.65 GB (1.03 GB used)

disk1s4 - VM (APFS) [APFS VM] 80.65 GB (1.07 GB used)

disk0s3 - W*****s (NTFS) 155.14 GB

disk0s4 - S***E (ExFAT) 15.00 GB

Mounted Volumes:

disk0s3 - W*****s 155.14 GB (103.10 GB free)

NTFS

Mount point: /Volumes/Windows

disk0s4 - S***E 15.00 GB (12.14 GB free)

ExFAT

Mount point: /Volumes/SHARE

disk1s1 - m***S 80.65 GB (14.27 GB free)

APFS

Mount point: /

disk1s4 - VM [APFS VM] 80.65 GB (14.27 GB free)

APFS

Mount point: /private/var/vm

Network:

Interface SAMSUNG_MDM: SAMSUNG Modem

Interface en4: Thunderbolt Ethernet

Interface en6: AX88179 USB 3.0 to Gigabit Ethernet

Interface en0: Wi-Fi

802.11 a/b/g/n/ac

One IPv4 address

Interface en5: iPhone

Interface en3: Bluetooth PAN

Interface bridge0: Thunderbolt Bridge

iCloud Quota: 4.99 GB available

System Software:

macOS High Sierra 10.13.6 (17G65)

Time since boot: Less than an hour

System Load: 1.62 (1 min ago) 1.50 (5 min ago) 1.48 (15 min ago)

Configuration Files:

File /etc/sysctl.conf exists but not expected

Security:

System Status

Gatekeeper Mac App Store and identified developers

System Integrity Protection Enabled

Unsigned Files:

Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist

Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.paragon-software.facebook.agent.plist

Executable: /Library/Application Support/Paragon Software/Paragon Software Facebook Agent.app/Contents/MacOS/Paragon Software Facebook Agent

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.wdc.WDPrivilegedHelper.plist

Executable: /Library/PrivilegedHelperTools/com.wdc.WDPrivilegedHelper

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.valvesoftware.steamclean.plist

Executable: ~/Library/Application Support/Steam/SteamApps/steamclean Public

Details: Exact match found in the whitelist - probably OK

32-bit Applications:

14 32-bit apps

Kernel Extensions:

/Library/Application Support/Paragon Software/Snapshot

[Not Loaded] ParagonSnapshot.kext (2.1.3 - SDK 10.7)

/Library/Extensions

[Loaded] Soundflower.kext (2.0b2 - SDK 10.10)

[Loaded] SystemAudioRecorder.kext (1.1.0 - SDK 10.9)

[Not Loaded] AX88179_178A.kext (1.8.0 - SDK 10.10)

[Not Loaded] EnergyDriver.kext (2.0 - SDK 10.9)

[Loaded] VDMounter.kext (1370.2 - SDK 10.8)

/System/Library/Extensions

[Not Loaded] ssuddrv.kext (1.4.45 - SDK 10.6)

/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns

[Not Loaded] ssudmdmcontrol.kext (1.4.45 - SDK 10.6)

[Not Loaded] ssudmdmdata.kext (1.4.45 - SDK 10.6)

[Not Loaded] ssudmtp.kext (1.4.45 - SDK 10.5)

[Not Loaded] ssudserial.kext (1.4.45 - SDK 10.6)

[Not Loaded] ssdumdrv.kext (1.3)

System Launch Agents:

[Not Loaded] 9 Apple tasks

[Loaded] 179 Apple tasks

[Running] 105 Apple tasks

[Other] One Apple task

System Launch Daemons:

[Not Loaded] 35 Apple tasks

[Loaded] 188 Apple tasks

[Running] 114 Apple tasks

Launch Agents:

[Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2018-08-21)

[Loaded] com.paragon.updater.plist (Paragon Software GmbH - installed 2016-11-29)

[Running] com.epson.scannermonitor.plist (Seiko Epson Corporation - installed 2018-02-21)

[Other] com.paragon-software.ntfs.automount.plist (? 23af1e7e - installed 2016-11-29)

[Loaded] com.oracle.java.Java-Updater.plist (? d9a7f4d - installed 2018-07-07)

[Loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2018-08-02)

[Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a 23d420d.plist (Adobe Systems, Inc. - installed 2018-02-15)

[Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2018-08-06)

[Loaded] com.paragon-software.facebook.agent.plist (? 95fb0bd4 - installed 2016-11-29)

[Running] com.epson.eventmanager.agent.plist (Seiko Epson Corporation - installed 2018-02-22)

[Running] com.epson.Epson_Low_Ink_Reminder.launcher.plist (Seiko Epson Corporation - installed 2018-02-07)

Launch Daemons:

[Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-02-15)

[Loaded] com.paragon-software.camptunex.helper.plist (Paragon Software GmbH - installed 2016-02-04)

[Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2018-08-06)

[Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2018-08-21)

[Loaded] com.paragon-software.snapshot.plist (Paragon Software GmbH - installed 2016-09-27)

[Loaded] com.wdc.WDPrivilegedHelper.plist (? 9f7f4405 - installed 2018-02-22)

[Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2018-07-04)

[Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2018-08-06)

[Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-07-27)

[Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2010-08-25)

[Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2018-07-07)

[Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-02-15)

[Loaded] com.paragon-software.camptunex.installer.plist (Paragon Software GmbH - installed 2015-05-29)

[Loaded] com.paragon-software.FSDUMP.helper.plist (Paragon Software GmbH - installed 2017-05-29)

[Loaded] com.paragon-software.installer.plist (Paragon Software GmbH - installed 2017-12-29)

[Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2015-08-15)

[Loaded] com.paragon-software.vdmounter.plist (Apple - installed 2018-07-04)

User Launch Agents:

[Loaded] com.valvesoftware.steamclean.plist (? 0 - installed 2018-09-01)

[Other] com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist (? 0 - installed 2014-03-23)

User Login Items:

fuspredownloader Application (? - installed 2016-01-06)

(~/Library/Application Support/.FUS/fuspredownloader.app)

ConnectMeNow Application (Johannes Luijten - installed 2017-05-29)

(/Applications/ConnectMeNow.app)

ConnectMeNow Application (Johannes Luijten - installed 2017-05-29)

(/Applications/ConnectMeNow.app)

ConnectMeNow Application (Johannes Luijten - installed 2017-05-29)

(/Applications/ConnectMeNow.app)

fuspredownloader Application (? - installed 2016-01-06)

(~/Library/Application Support/.FUS/fuspredownloader.app)

ChronoSync Scheduler Application (Econ Technologies, Inc. - installed 2018-06-14)

(/Applications/ChronoSync.app/Contents/Library/LoginItems/ChronoSync Scheduler.app)

ConnectMeNow Application (Johannes Luijten - installed 2017-05-29)

(/Applications/ConnectMeNow.app)

Internet Plug-ins:

FlashPlayer-10.6: (installed 2018-08-18)

QuickTime Plugin: (installed 2018-07-09)

AdobePDFViewerNPAPI: (installed 2017-08-29)

AdobePDFViewer: (installed 2017-08-29)

Flash Player: (installed 2018-08-18)

SharePointBrowserPlugin: (installed 2016-12-15)

Unity Web Player: (installed 2017-12-05)

JavaAppletPlugin: (installed 2018-08-07)

3rd Party Preference Panes:

Flash Player (installed 2018-07-27)

FUSE (installed 2018-07-01)

Java (installed 2018-08-07)

Time Machine:

Skip System Files: No

Mobile backups: No

Auto backup: No

Volumes being backed up:

m***S: Disk size: 80.65 GB - Disk used: 66.38 GB

Destinations:

T*********e [Local] (Last used)

Total size: 499.99 GB

Total number of backups: 5

Oldest backup: 2017-12-30 12:12:27

Last backup: 2018-09-03 15:54:34

Top Processes by CPU:

Process (count) Source % of CPU Location

WindowServer Apple 10

kernel_task Apple 4

hidd Apple 2

Finder Apple 1

syspolicyd Apple 0

Top Processes by Memory:

Process (count) Source RAM usage Location

kernel_task Apple 931 MB

Dock Apple 178 MB

mdworker (6) Apple 159 MB

mds_stores Apple 88 MB

WindowServer Apple 81 MB

Top Processes by Network Use:

Process Source Input Output Location

mDNSResponder Apple 58 KB 25 KB

netbiosd Apple 45 KB 7 KB

kernel_task Apple 21 KB 18 KB

apsd Apple 13 KB 14 KB

SystemUIServer Apple 0 B 72 B

Top Processes by Energy Use:

Process (count) Source Energy (0-100) Location

WindowServer Apple 3

ChronoSync Scheduler Econ Technologies, Inc. 0

bluetoothd Apple 0

parsecd Apple 0

FrontendAgent Malwarebytes Corporation 0

Virtual Memory Information:

Available RAM 12.34 GB

Free RAM 9.36 GB

Used RAM 3.66 GB

Cached files 2.99 GB

Swap Used 0 B

Software Installs (past 30 days):

Name Version Install Date

Microsoft Outlook for Mac 16.16.18081201 2018-08-18

Microsoft PowerPoint for Mac 16.16.18081201 2018-08-18

Microsoft Excel for Mac 16.16.18081402 2018-08-18

Microsoft Word for Mac 16.16.18081201 2018-08-18

FUSE for macOS 3.8.2 2018-08-18

Adobe Flash Player 30.0.0.154 2018-08-18

TorGuard 0 2018-08-19

Microsoft AutoUpdate 4.2.18081201 2018-08-21

EPSON Software Updater 2.4.1 2018-08-26

MediaInfo 18.08 2018-08-31

Clean up:

/Library/LaunchAgents/com.paragon-software.ntfs.automount.plist

/Library/PreferencePanes/ParagonNTFS.prefPane/Contents/Resources/NTFSAutomountA gent

Executable not found

~/Library/LaunchAgents/com.adobe.ARM.***.plist

/Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper

Executable not found

Diagnostics Information (past 7 days):

2018-09-07 19:31:56 Last Shutdown Cause: -40 - Unknown

2018-09-07 17:35:40 The Unarchiver.app CPU

/Applications/The Unarchiver.app

2018-09-03 21:43:39 Microsoft Outlook.app CPU

/Applications/Microsoft Outlook.app

End of report

i'd like to reinstall macOS .... would that wipe out the apps and files I have or keep them ?

perhaps this might clean up some clutter of leftover files or broken functionality.

can anyone comment on that ?

i looked at the report and cleaned up the system as much as i could. removed duplicate services at startup, disabled fuse, removed one internet plugin.

it seems thats not helping. today i had 2 freezes and both happened to occur while safari was the only thing open and running.

so perhaps a reinstall will clean out some garbage over the 3 years or so of performing mac os upgrades. ive never clean installed or reinstalled on this computer.

not sure if doing this would achieve what i want.

i downloaded onyx and ran the maintenance tasks ....

after a few intentional restarts and using macOS as well as Windows 10 normally, i have not experienced freezing yet on the macOS side.

even better than etrecheck .... onyx is completely free and it fixes issues.

i have about ten 32 bit apps, typically 3 of those run as processes when booted into the OS.

cannot quite pinpoint the causes of the freeze, when looking at the error logs it looks like an apple process that crashes (its typically the same one).

cannot recall what the process name is. but ive been using onyx occassionally to run maintenance. id say that random freezes are occuring a bit less, but still there from time to time.

I have tried a bunch of stuff .... including reinstalling from recovery, resetting NVRAM, resetting SMC, hardware test (comes back ok) .... am still getting random and frequent (more than once a day) freezing of the system .... where my only option is to hold down the power and do a reboot.

i'm left to believe that this is more of a macos-side issue, and it didn't happen when i had Sierra. It started happening on High Sierra and now it's continuing on Mojave.

From the console/reports/system.log, here is an excerpt of my most recent hangup, the few entires that appear before "BOOT TIME" is what was happening when my computer froze and I had to force a shutdown:

Oct 21 20:27:09 MBP com.apple.xpc.launchd[1] (com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37 a23d420d[893]): Service exited with abnormal code: 111

Oct 21 20:31:31 MBP com.apple.xpc.launchd[1] (com.apple.xpc.launchd.domain.user.501): Service "com.apple.xpc.launchd.unmanaged.loginwindow.109" tried to register for endpoint "com.apple.tsm.uiserver" already registered by owner: com.apple.SystemUIServer.agent

Oct 21 20:33:33 localhost bootlog[0]: BOOT_TIME 1540168413 0

can i get some insight into what might be happening based on these log entries ?

i'd like to get down to the bottom of this issue and fix it. I'd rather avoid erasing the apfs partition and reinstalling clean. unless that's the only option ....

the macos experience, of late, has been getting more unpleasant and that doesn't help. on the windows side, my windows 10 installation (boot camp) has been running solid for a few years now ....

EtreCheck version: 5.0.6 (5A017)

Report generated: 2018-10-21 21:33:01

Download EtreCheck from https://etrecheck.com

Runtime: 2:41

Performance: Excellent

Problem: Beachballing

Major Issues:

Anything that appears on this list needs immediate attention.

Time Machine backup out-of-date - The last Time Machine backup is over 10 days old.

Minor Issues:

These issues do not need immediate attention but they may indicate future problems.

Time Machine auto backup disabled - Time Machine auto backups are disabled.

Heavy RAM usage - This machine is using a large amount of RAM.

Clean up - There are orphan files that could be removed.

Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed.

32-bit Apps - This machine has 32-bits apps that may have problems in the future.

Abnormal shutdown - Your machine shut down abnormally.

Hardware Information:

MacBook Pro (Retina, 15-inch, Late 2013)

MacBook Pro Model: MacBookPro11,2

1 2 GHz Intel Core i7 (i7-4750HQ) CPU: 4-core

16 GB RAM - Not upgradeable

BANK 0/DIMM0 - 8 GB DDR3 1600 ok

BANK 1/DIMM0 - 8 GB DDR3 1600 ok

Battery: Health = Normal - Cycle count = 497

Video Information:

Intel Iris Pro - VRAM: 1536 MB

Color LCD 3360 x 2100

Drives:

disk0 - APPLE SSD SM0256F 251.00 GB (Solid State - TRIM: Yes)

Internal PCI 5.0 GT/s x2 Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 [APFS Container] 100.65 GB

disk1 [APFS Virtual drive] 100.65 GB (Shared by 4 volumes)

disk1s1 - m***S (APFS) (Shared - 64.06 GB used)

disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 63 MB used)

disk1s3 - Recovery (APFS) [Recovery] (Shared - 1.02 GB used)

disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used)

disk0s3 - W*****s (MS-DOS FAT12) 140.14 GB (53.19 GB used)

disk0s4 - S***E (Journaled HFS+) 10.00 GB (5.25 GB used)

Mounted Volumes:

disk0s3 - W*****s 140.14 GB (86.95 GB free)

MS-DOS FAT12

Mount point: /Volumes/W*****s

disk0s4 - S***E 10.00 GB (4.75 GB free)

Journaled HFS+

Mount point: /Volumes/S***E

disk1s1 - m***S 100.65 GB (34.31 GB free)

APFS

Mount point: /

disk1s4 - VM [APFS VM] (Shared - 1.07 GB used)

APFS

Mount point: /private/var/vm

Network:

Interface SAMSUNG_MDM: SAMSUNG Modem

Interface en4: Thunderbolt Ethernet

Interface en6: AX88179 USB 3.0 to Gigabit Ethernet

Interface en0: Wi-Fi

802.11 a/b/g/n/ac

Interface en5: iPhone

Interface en3: Bluetooth PAN

Interface bridge0: Thunderbolt Bridge

iCloud Quota: 4.99 GB available

System Software:

macOS Mojave 10.14 (18A391)

Time since boot: Less than an hour

Configuration Files:

File /etc/sysctl.conf exists but not expected

/etc/hosts - Count: 1

Security:

Unsigned Files:

Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool .plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.acronis.acep.plist

Executable: /Applications/Acronis True Image.app/Contents/MacOS/prl_stat for_scheduler

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist

Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.valvesoftware.steamclean.plist

Executable: ~/Library/Application Support/Steam/SteamApps/steamclean Public

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Update r.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck

Details: Exact match found in the whitelist - probably OK

32-bit Applications:

11 32-bit apps

Kernel Extensions:

/Applications/Smart Switch/SmartSwitch.app

[Not Loaded] ssudmdmcontrol.kext (DEVGURU Co., Ltd., 1.4.45 - SDK 10.6)

[Not Loaded] ssudmdmdata.kext (DEVGURU Co., Ltd., 1.4.45 - SDK 10.6)

[Not Loaded] ssuddrv.kext (DEVGURU Co., Ltd., 1.4.45 - SDK 10.6)

[Not Loaded] ssudmtp.kext (DEVGURU Co., Ltd., 1.4.45 - SDK 10.5)

[Not Loaded] ssudserial.kext (DEVGURU Co., Ltd., 1.4.45 - SDK 10.6)

[Not Loaded] ssdumdrv.kext (Samsung Electronics, 1.3)

/Library/Application Support/Paragon Software/Snapshot

[Not Loaded] ParagonSnapshot.kext (Paragon Software GmbH, 2.1.3 - SDK 10.7)

/Library/Extensions

[Loaded] Soundflower.kext (MATT INGALLS, 2.0b2 - SDK 10.10)

[Loaded] SystemAudioRecorder.kext (Wondershare Software Co., Ltd, 1.1.0 - SDK 10.9)

[Not Loaded] AX88179_178A.kext (WEI LU SU, 1.8.0 - SDK 10.10)

[Not Loaded] EnergyDriver.kext (Intel Corporation Apps, 2.0 - SDK 10.9)

[Loaded] VDMounter.kext (Paragon Software GmbH, 1370.2 - SDK 10.8)

System Launch Agents:

System Launch Daemons:

Launch Agents:

Launch Daemons:

User Launch Agents:

User Login Items:

ConnectMeNow.app (Johannes Luijten - installed 2017-05-29)

(/Applications/ConnectMeNow.app)

ConnectMeNow.app (Johannes Luijten - installed 2017-05-29)

(/Applications/ConnectMeNow.app)

ConnectMeNow.app (Johannes Luijten - installed 2017-05-29)

(/Applications/ConnectMeNow.app)

ConnectMeNow (Johannes Luijten - installed 2017-05-29)

(/Applications/ConnectMeNow.app/Contents/MacOS/connectmenow)

Internet Plug-ins:

FlashPlayer-10.6: 31.0.0.122 (installed 2018-10-13)

QuickTime Plugin: 7.7.3 (installed 2018-09-21)

AdobePDFViewerNPAPI: 17.012.20098 (installed 2017-08-29)

AdobePDFViewer: 17.012.20098 (installed 2017-08-29)

Flash Player: 31.0.0.122 (installed 2018-10-13)

SharePointBrowserPlugin: 14.7.1 (installed 2016-12-15)

JavaAppletPlugin: Java 8 Update 181 build 13 (installed 2018-08-07)

3rd Party Preference Panes:

Flash Player (installed 2018-09-21)

FUSE (installed 2018-07-01)

Java (installed 2018-08-07)

Time Machine:

Skip System Files: No

Mobile backups: No

Auto backup: No

Volumes being backed up:

m***S: Disk size: 100.65 GB - Disk used: 66.34 GB

Destinations:

T*********e [Local] (Last used)

Total size: 499.99 GB

Total number of backups: 5

Oldest backup: 2017-12-30 12:12:27

Last backup: 2018-09-03 15:54:34

Performance:

System Load: 2.38 (1 min ago) 2.10 (5 min ago) 1.99 (15 min ago)

Nominal I/O speed: 6.59 MB/s

File system: 20.34 seconds

Write speed: 701 MB/s

Read speed: 767 MB/s

CPU Usage:

Top Processes by CPU:

Top Processes by Memory:

Top Processes by Network Use:

Virtual Memory Information:

Software Installs (past 30 days):

Clean up:

/Library/LaunchAgents/com.acronis.monitor.plist

/Applications/Acronis True Image.app/Contents/MacOS/Tray Monitor.app/Contents/MacOS/Tray Monitor

Executable not found

Diagnostics Information (past 7 days):

2018-10-21 20:33:33 Last Shutdown Cause: 3 - Hard shutdown

2018-10-21 11:24:37 com.apple.WebKit.WebContent CPU

/System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.Web Kit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent

2018-10-19 20:48:08 Safari.app Hang

/Applications/Safari.app

End of report

i suspect my issue was the app i had used to automount my nas shares (connectmenow).

always grinding my teeth over why mounting shares on mac is the way it is out of the box ....

especially when there is more than one share mount coming from the same physical nas ip, with different login credentials .... apple really did not care to bake in that functionality thats in windows 10 for how drives mapped and permanently mount on login.

but i chanced upon an example script out there, turned it into an app using script editor and put that in my login items. so my shares mount at login and no finder windows to close.

if anyone needs that lmk i can post it.

it seems my random beach balling situation isn't caused - after all - by any 3rd party apps i have installed.

it's continued to happen at random recently and i noticed that most times it is when i have a safari session open.

can anyone help me figure out (using the logs in console) how i can look up when safari is freezing ?

once it starts beach balling, unfortunately the whole computer hangs up and i have no choice but to force restart.

out of nowhere today, happened again. this time all i had running was itunes and outlook.

strangely, i thought to check spotlight settings in preferences and found that the drives i previously put there were gone.

am running 10.14.2

i cannot even pull up a force quit with command-option-esc when this happens.

getting even more disappointed having hoped that the recent .2 update may have resolved the issue.

no hardware issue, checks out ok.

im running safe mode now and will keep it going for the day.

i did have my screen size set to scaled ... not sure if that awoke a bug or causes the crash