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I can’t hear anything on my phone

Can’t hear anything

Posted on Sep 9, 2018 4:11 AM

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Question marked as Apple recommended

Check that the ringer switch (above the volume up/down buttons on the left side) is not showing red, which indicates silent mode. If it is showing red flip it up...silent mode is now off. Also check that Do Not Disturb is not on...go to Settings > Do Not Disturb.


Under Settings > Sounds & Haptik make sure the slider for ringer volume is all the way over to the right. Turn off "Change with buttons"...this means that the side volume up/down buttons have no effect on the ringer/alarms volume!


Hope this helps you! Regards, Ian.

Posted on Sep 9, 2018 9:37 AM

2 replies
Question marked as Apple recommended

Sep 9, 2018 9:37 AM in response to nakaonga

Check that the ringer switch (above the volume up/down buttons on the left side) is not showing red, which indicates silent mode. If it is showing red flip it up...silent mode is now off. Also check that Do Not Disturb is not on...go to Settings > Do Not Disturb.


Under Settings > Sounds & Haptik make sure the slider for ringer volume is all the way over to the right. Turn off "Change with buttons"...this means that the side volume up/down buttons have no effect on the ringer/alarms volume!


Hope this helps you! Regards, Ian.

I can’t hear anything on my phone

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