You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Why doesn‘t my Apple TV (4th gen) display my iPhone X mirroring when in landscape mode?
It displays properly on the iPhone X and then I try to mirror it on my Apple TV, but it is still in portrait mode on my Apple TV. Any ideas or workarounds?
iPhone 6s
Greetings, randynchicago.
I see that you're trying to mirror the display of your iPhone X to your Apple TV (4th generation). The issue is, it will only mirror your iPhone X while it's in Portrait mode, and I'm happy to help.
How to AirPlay video and mirror your device's screen to Apple TV
Mirror your iPhone, iPad, or iPod touch
Use Screen Mirroring to see the entire screen of your iOS device on your Apple TV.
- On your iOS device, open Control Center and tap
Screen Mirroring.
- Select your Apple TV from the list. If you don’t see your Apple TV, make sure that your iOS device is connected to the same Wi-Fi network as your Apple TV. Need help?
- If an AirPlay passcode appears on your TV screen, enter the passcode on your iOS device.
Your TV uses your iOS device's screen orientation and aspect ratio. To fill your TV screen with the mirrored iOS device screen, change your TV's aspect ratio or zoom settings.
To stop mirroring your iOS device, open Control Center, tap Screen Mirroring, then tap Stop Mirroring. Or press the Menu button on your Apple TV remote.
Take care!
Thank you for getting back to us with that information, randynchicago. It's appreciated. I do have another process for you to use.
Restart your iPhone, iPad, or iPod touch -- First, restart your iPhone X. Once it's returned to the Home screen, test the issue.
How to back up your iPhone, iPad, and iPod touch -- If restarting your iPhone didn't resolve the issue, please be sure to have a fresh backup to keep your personal information safe. In order to back up your Health data, the backup needs to be encrypted. iCloud does this automatically, but iTunes doesn't. If you'd like to use iTunes to back up your iPhone, refer to this article: About encrypted backups in iTunes
If you can't update or restore your iPhone, iPad, or iPod touch -- Even though the title of the article isn't specific to your issue, the section titled "Put your device in recovery mode and set it up again" will walk you through all the steps to reinstall the iOS software on your device. Test the issue once again.
Let me know how that goes, and enjoy your day!
Thanks, Joseph - that’s what I am doing however majority of the time, the Apple TV does not switch to landscape mode to fill the screen. It shows the small portrait mirrored iPhone X display on the 16:9 1080p TV that the Apple TV is hooked to.
Still an issues...
Thanks again. Have done all that - that’s why I am posting here. I’ve even done a factory reset and set everything up manually - again. Still does not rotate when using built in camera app when taking pics or videos. SOMETIMES it will rotate to landscape mode when using Skype app.
Hey again, Randy. Since a reinstall didn't resolve the issue, it's time to contact Apple Support.
Apple - Support - Product Selection -- Apple Support will be able to troubleshoot this issue with you further, and they can supply all of your service options if needed.
Cheers!
Mirror Display Apple TV and iPhone X
