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paiger406 Author

Level 1

4 points

Hi. My apple ID is disabled.

I reset my password, but on my iPhone 6 plus it still says my ID is disabled. I can't get to a screen where I can reactivate it. Does anyone have a solution? Thanks for your help!

iPhone 6 Plus

Posted on Sep 13, 2018 6:56 AM

Top-ranking reply

Eric Root

Level 10

684,681 points

Posted on Sep 13, 2018 7:19 AM

If you have changed your password, have you followed the steps in this article?

What to do after you change your Apple ID or password - Apple Support I suggest doing this before you change your Apple ID or password.

If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.

iTunes Support

iTunes Support – world wide

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Hi. My apple ID is disabled.

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