how to remove weknow.ac virus
My Mac Book is infected with weknow.ac virus. How can remove this virus?
MacBook, Mac OS X (10.6.8)
My Mac Book is infected with weknow.ac virus. How can remove this virus?
MacBook, Mac OS X (10.6.8)
Thank you a lot. You saved my day!
I am still having problems...I am sure it is a user error, but I need some help...This is what my Terminal looks like...Is this correct? Then I just close out my chrome? Do I have to uninstall it? And close out of my Terminal?
Last login: Fri Oct 26 20:26:01 on ttys000
Susans-iMac:~ SAMathis$ DefaultSearchProviderEnabled
-bash: DefaultSearchProviderEnabled: command not found
Susans-iMac:~ SAMathis$ DefaultSearchProviderName
-bash: DefaultSearchProviderName: command not found
Susans-iMac:~ SAMathis$ DefaultSearchProviderNewTabURL
-bash: DefaultSearchProviderNewTabURL: command not found
Susans-iMac:~ SAMathis$ DefaultSearchProviderSearchURL
-bash: DefaultSearchProviderSearchURL: command not found
Susans-iMac:~ SAMathis$ HomepageIsNewTabPage
-bash: HomepageIsNewTabPage: command not found
Susans-iMac:~ SAMathis$ HomepageLocation
-bash: HomepageLocation: command not found
Susans-iMac:~ SAMathis$ NewTabPageLocation
-bash: NewTabPageLocation: command not found
Susans-iMac:~ SAMathis$
Susans-iMac:~ SAMathis$
Ok you are going to hate this answer. I think the directions given. where using commands from the c shell. You terminal is telling you that you are using the bash shell and the commands are not found in that shell
enter
chsh -s /bin/tcsh
and try again
You need to open the "Terminal" application (use the search functionality at the top-right to find it). Then copy and paste, one by one, the commands from my above post into the terminal prompt, hitting enter after pasting each.
All I had to do then was use the command line to delete / modify the affected policies:
defaults write com.google.Chrome HomepageIsNewTabPage -bool false
defaults write com.google.Chrome NewTabPageLocation -string "https://www.google.com/"
defaults write com.google.Chrome HomepageLocation -string "https://www.google.com/"
defaults delete com.google.Chrome DefaultSearchProviderSearchURL
defaults delete com.google.Chrome DefaultSearchProviderNewTabURL
defaults delete com.google.Chrome DefaultSearchProviderName
The changes will not take effect until you restart Chrome.
I recommend following some of the other pieces of advice in this thread, ie definitely do a malware scan too.
Thank you, it worked!
Thank you very much!
Hello ChanelCinq,
After reading so many positive replies I got excited as well. I am getting stuck at typing the mentioned commands in Terminal and it looks as below for me:
Last login: Sun Nov 11 17:06:18 on ttys000
Jigneshs-MBP:~ jiggy$ defaults write com.google.Chrome HomepageIsNewTabPage -bool false
Jigneshs-MBP:~ jiggy$
Jigneshs-MBP:~ jiggy$ defaults write com.google.Chrome NewTabPageLocation -string "https://www.google.com/"
Jigneshs-MBP:~ jiggy$
Jigneshs-MBP:~ jiggy$ defaults write com.google.Chrome HomepageLocation -string "https://www.google.com/"
Jigneshs-MBP:~ jiggy$
Jigneshs-MBP:~ jiggy$ defaults delete com.google.Chrome DefaultSearchProviderSearchURL
2018-11-11 17:13:30.021 defaults[6240:94366]
Domain (com.google.Chrome) not found.
Defaults have not been changed.
Jigneshs-MBP:~ jiggy$
Jigneshs-MBP:~ jiggy$ defaults delete com.google.Chrome DefaultSearchProviderNewTabURL
defaults delete com.google.Chrome DefaultSearchProviderName
2018-11-11 17:13:30.080 defaults[6241:94370]
Domain (com.google.Chrome) not found.
Defaults have not been changed.
Jigneshs-MBP:~ jiggy$
Jigneshs-MBP:~ jiggy$ defaults delete com.google.Chrome DefaultSearchProviderName
2018-11-11 17:13:30.136 defaults[6243:94383]
Domain (com.google.Chrome) not found.
Defaults have not been changed.
Jigneshs-MBP:~ jiggy$
Looks like, I am unable to select correct Terminal for this to function. Can you please elaborate further on actual steps involving the use of Terminal? I would really appreciate your help with this as nothing else seem to work with this issue.
Thank you.
Actually it looks like the first three line worked.. Did you close Chrome and try it again?
The last three response terminal gave you look like no default was set... Not sure if that is good or bad but I would at least try Chrom again
Hi, udayfromwalnut,
You might want to use this link,
Remove Weknow.ac from Safari, Chrome, or Firefox (Mac Guide)
Worked!!! Thanks,. Been trying to resolve for a month till I read your post.
I am currently facing the same issue where I have tried these terminal commands several times to no avail. It doesn’t seem to be affecting my safari browser but this is troublesome and frustrating. Someone please help.
You might try azhaan approach although it does require install addition software (not my fav approach)
When you say. "no avail". what error are you getting?
As I mentioned else where. commands given are written for C Shell family of shells. Apple has jumped between bash and tcsh
she'll is shown by "echo $SHELL"
It worked! I had tried everything. Thank you so much for the information. I followed it exactly as you stated and it cleaned the high jacker virus from my computer when using chrome. I really appreciate your post. Thank you.
Thank you a lot. You saved my day!
Thanks for this it worked
Thank you, thank you.
Spent almost 3 hours working on this tonight and then I found you.
Thank you.
how to remove weknow.ac virus