how to remove weknow.ac virus

Thank you so much!

Having trouble getting rid of weknow.ac virus

Any help?

Hmm, not having trouble following, sorry you are. Thank you for the suggestion but I'm good fellow Apple user.

Thank you so much for your help, truly appreciated,

i need to remove weknow.ac from my mac

How to remove we know.viru

Can you further explain the command line and "terminal". I am not sure what to do at this point. I see the infected policies but am not sure what to do at this point. Thank you!

Thank you this really worked tried so many things I was already getting ready to sell my laptop. But never mind it work

I’m having this weknow issue and uncertain how to delete these policies. Will you please advise?

much appreciated.

Remove Weknow.ac from MacBook?

How to remove we know from my computer it seems to be gone but it shows up when I use chrome

I have tried everything and cannot remove the weknow virus from my macbook pro

You need to open the "Terminal" application (use the search functionality at the top-right to find it). Then copy and paste, one by one, the commands from my above post into the terminal prompt, hitting enter after pasting each.

All I had to do then was use the command line to delete / modify the affected policies:

defaults write com.google.Chrome HomepageIsNewTabPage -bool false

defaults write com.google.Chrome NewTabPageLocation -string "https://www.google.com/"

defaults write com.google.Chrome HomepageLocation -string "https://www.google.com/"

defaults delete com.google.Chrome DefaultSearchProviderSearchURL

defaults delete com.google.Chrome DefaultSearchProviderNewTabURL

defaults delete com.google.Chrome DefaultSearchProviderName

The changes will not take effect until you restart Chrome.

I recommend following some of the other pieces of advice in this thread, ie definitely do a malware scan too.

It is hard to get rid of weknow on Chrome. I read several posts, tried many ways, and spent days on it. As I recall, I did these too:

I spent days searching the web, tried a lot of ways, spent days on it. As I recall, I did these:

1. Click the "Chrome menu" (three horizontal lines) button and choose "Settings". In the "Search" section, click the "Manage search engines..." button. In the opened window, remove the unwanted Internet search engine by clicking the "X" button next to it. Select your preferred Internet search engine from the list and click the "Make default" button next to it.
2. Reset Google Chrome:

Start Google Chrome browser

In address box type (or copy-paste) chrome://settings/.

Scroll down and find Show advanced settings link.

Click on it and scroll down to the bottom again.

Click Reset settings button and click Reset to confirm.

Then, I did what I posted before: (Please note, I have a MacBook)

1. Click the magnifier on the top right corner of computer, type in “terminal” 

Use the command line to delete / modify the affected policies. You do this by opening up "Terminal" and copy and paste each of the following entries below. After you paste the first one, hit return, then past the next one until I had finished all 6 entries below:

defaults write com.google.Chrome HomepageIsNewTabPage -bool false

defaults write com.google.Chrome NewTabPageLocation -string "https://www.google.com/"

defaults write com.google.Chrome HomepageLocation -string "https://www.google.com/"

defaults delete com.google.Chrome DefaultSearchProviderSearchURL

defaults delete com.google.Chrome DefaultSearchProviderNewTabURL

defaults delete com.google.Chrome DefaultSearchProviderName

Quit Chrome and restart it, weknow.ac was gone. Good luck!

You may need to remove all Chrome plugins and extensions in the preferences before proceeding,

Quit from Chrome after doing that by selecting Quit Chrome in the Chrome menu or File menu.

Then run the Terminal commands. Lastly, relaunch Chrome holding the shift key down when you do, telling it you don’t want to reload the last page. Then go chrome://policy link. If that link is still showing other sites on the page, reload policies.