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did not get credit

I purchased $ 100 credit via E Card Delivery on my gmail on my MAC. Received the e-card. Redeemed it using the camera via my iphone. Code turned green indicating succesfull. However credit does not appear on my account

Posted on Sep 14, 2018 3:38 PM

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Question marked as Apple recommended

If you’ve tried logging out and back into the account and the balance didn’t update, and if you’ve checked the account’s purchase history in case you owed iTunes money and/or had purchases due that took it, contact iTunes Support : http://www.apple.com/support/itunes/ww

Posted on Sep 14, 2018 10:43 PM

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did not get credit

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