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iMessage - Two Contacts have merged/combined to one conversation

My Mother’s and Father’s iMessage conversations have combined meaning I can only message the Contact that has text me last. As the screenshot shows it would be impossible to text my mother unless she messaged me first; then I would be unable to message my father.User uploaded file

Posted on Sep 15, 2018 1:30 PM

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Posted on Sep 16, 2018 7:56 AM

Edzz,


Well this sounds like something that needs to get straightened out quick. I'd start by going into your Contacts app, deleting whatever Mom/Dad stuff is in there now, and creating new contacts for both of them. Take extra care entering phone numbers and email addresses, since this might be the source of the confusion.


Then it wouldn't hurt to start a new thread with each of them, separately — just text them anything to get it going — and leave the threads open.


Good luck!

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iMessage - Two Contacts have merged/combined to one conversation

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