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apple id disabled due to unpaid bill

so the credit card i used in my apple id was cancelled and due to it being cancelled, my apple music bill couldn't be paid for. when i tried to put in new payment info it told me that my account was disabled and i don't know how to fix it. PLEASE HELP

iPhone 8 Plus

Posted on Sep 15, 2018 6:32 PM

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Posted on Sep 15, 2018 8:50 PM

Apple ID payment information - If your payment method is declined, or you have a billing issue with a previous purchase in the iTunes


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.


iTunes Support



iTunes Support – world wide

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Question marked as Best reply

Sep 15, 2018 8:50 PM in response to hehehehe123

Apple ID payment information - If your payment method is declined, or you have a billing issue with a previous purchase in the iTunes


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.


iTunes Support



iTunes Support – world wide

apple id disabled due to unpaid bill

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