my subscription didn't cancel

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Level 1

9 points

I opted out of a subscription before my trial was over but I still got charged. What can i do?

iPad 2 Wi-Fi + 3G

Posted on Sep 16, 2018 4:02 PM

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Answer 1

Level 10

741,881 points

Clickhereand ask the iTunes Store staff for a refund, or if you got an email receipt, use the Report A Problem link in it.

(164293)

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Answer 2

Level 9

66,547 points

How was it that you "opted" out of the subscription.

This is the only way to cancel a subscription;

Purchasing and managing auto-renewing subscriptions -

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