iPhone 6 plus is disabled
iPhone 6 plus is disabled and not detected by itunes
iPhone 6 Plus, iOS 11.3
Question marked as
User profile for user:
raina_b22
User level:
Community Specialist
Hello Mannan,
Thank you for using Apple Support Communities! I understand that your iPhone 6 Plus is disabled and it is not seen in iTunes. I would be happy to help point you towards a resolution.
Let's start by placing the iPhone in recovery mode while it is connected to iTunes, then check if you're able to restore the device while in recovery mode. This process will erase the contents on the iPhone along with the passcode. Once the restore has completed, you can restore data to the iPhone from an iCloud or iTunes backup. Here's how to place your iPhone in recovery mode:
If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
If iTunes does not recognize the iPhone, here are some additional troubleshooting steps to try:
If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support
Let us know what happens from here.
Cheers!
Thank you for using Apple Support Communities! I understand that your iPhone 6 Plus is disabled and it is not seen in iTunes. I would be happy to help point you towards a resolution.
Let's start by placing the iPhone in recovery mode while it is connected to iTunes, then check if you're able to restore the device while in recovery mode. This process will erase the contents on the iPhone along with the passcode. Once the restore has completed, you can restore data to the iPhone from an iCloud or iTunes backup. Here's how to place your iPhone in recovery mode:
If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
If iTunes does not recognize the iPhone, here are some additional troubleshooting steps to try:
If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support
Let us know what happens from here.
Cheers!