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How can i restart my iphone 6? it has unexpectedly shut down.

How can i restart my iphone 6? it has unexpectedly shut down.

iPhone 6, iOS 6

Posted on Sep 17, 2018 1:07 AM

Reply
Question marked as Apple recommended

Try a forced restart of your iP6:

Press and hold both the Home and the Power (or Side) buttons for at least 10 seconds, until you see the Apple logo. When it appears, release both buttons, wait for your device to restart, then test it.


If you get no help, it could be a battery problem. Make an appoitment at your most convenient Apple Store or Authorized Service Provider and have your iPhone inspected. They will give you al the available options:

Apple - Find Locations - Location Selector


Regards

Giulio

Posted on Sep 17, 2018 1:22 AM

2 replies
Question marked as Apple recommended

Sep 17, 2018 1:22 AM in response to harunsdesire

Try a forced restart of your iP6:

Press and hold both the Home and the Power (or Side) buttons for at least 10 seconds, until you see the Apple logo. When it appears, release both buttons, wait for your device to restart, then test it.


If you get no help, it could be a battery problem. Make an appoitment at your most convenient Apple Store or Authorized Service Provider and have your iPhone inspected. They will give you al the available options:

Apple - Find Locations - Location Selector


Regards

Giulio

How can i restart my iphone 6? it has unexpectedly shut down.

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