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refund subscription from App

I recently installed an app thought was free but then it has a trial period but I accidentally fingerprint the enroll subscription can you help me to refund this app purchase

iPhone 6s, iOS 11.4.1

Posted on Sep 17, 2018 4:25 AM

Reply
Question marked as Apple recommended

Check your subscriptions to make sure it is cancelled.


Purchases - View, change, or cancel your subscriptions



Purchases - Subscriptions not billed through Apple

If you have received a confirmation email, click the Report a problem link at the bottom.


Purchases problem

If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.


iTunes Support



iTunes Support – world wide



Posted on Sep 17, 2018 5:12 AM

1 reply
Question marked as Apple recommended

Sep 17, 2018 5:12 AM in response to linwei365

Check your subscriptions to make sure it is cancelled.


Purchases - View, change, or cancel your subscriptions



Purchases - Subscriptions not billed through Apple

If you have received a confirmation email, click the Report a problem link at the bottom.


Purchases problem

If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.


iTunes Support



iTunes Support – world wide



refund subscription from App

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