Cannot update my Iphone 5s to IOS12

Hello

I faced an issue with my Iphone 5s updating to IOS12. I’ve downloaded it and the error is shown while checking the update. What can it be?

Posted on Sep 17, 2018 1:19 PM

Reply
1 reply

Sep 17, 2018 1:26 PM in response to solomiaaz

It’s difficult to know what the error is, but I would delete the download and start all over again. I would probably use iTunes to update the phone as well.


To delete the update go to Settings>iPhone Storage. Let all of the apps load and look for the iOS 12 software. It should be close to the top of the list because it is a 1.4 GB file. Tap on it and delete it in the next screen.


Then try again.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Cannot update my Iphone 5s to IOS12

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.