I recently used “On Line Chat” to contact AT&T customer service. I accessed this from their web page, using Safari as my browser. A chat window opened, I chatted with an agent, we finished, he left the chat session and the window closed. The customer service agent sent me a link during the chat, so I want to find the chat history. Where is it?
I have a current iPad pro and am running iOS 11.4.1.
Thanks,
Brian
iPad Pro Wi-Fi, iOS 11.4.1
You would have to check with AT&T on that. Many chat sessions with companies are sent to you in an email that you have provided them. The last time I chatted with AT&T that is what they did, but I was not on an iPad. I don't know that there is any place it would be automatically saved, and the iPad does not allow you to save files, with few exceptions.
You would have to check with AT&T on that. Many chat sessions with companies are sent to you in an email that you have provided them. The last time I chatted with AT&T that is what they did, but I was not on an iPad. I don't know that there is any place it would be automatically saved, and the iPad does not allow you to save files, with few exceptions.
Recover chat session with customer service agent.
