Safari can't establish a secure connection to the server.

For certain websites i get the message that

Safari can't open the page " " because Safari can't establish a secure connection to the server " "


I get this for websites like youtube, paypal, apple forums and others. While these websites work fine in any other browser.


I tried alot of solutions on the internet, and some helped for a few websites, other websites still keep giving me the above mentioned message.


Stuff i tried:

- DNS settings

- Checked system root certificates

- IPv6 settings

- Checked antivirus settings

- Cleared cache and website data


Can anyone help?

MacBook Pro (15-inch Late 2011), Mac OS X (10.7.4)

Posted on Sep 18, 2018 5:32 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 18, 2018 6:52 AM

Try setting up another admin user account to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account


Safe Mode - About


Safe Mode Startup – El Capitan. also Sierra


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.

Etrecheck – System Information

3 replies
Question marked as Top-ranking reply

Sep 18, 2018 6:52 AM in response to Saber87

Try setting up another admin user account to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account


Safe Mode - About


Safe Mode Startup – El Capitan. also Sierra


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.

Etrecheck – System Information

Sep 19, 2018 5:32 AM in response to Eric Root

Well the problem was also there in another user account as in Safe mode.

Here is the report:


EtreCheck version: 4.3.6 (4D041)

Report generated: 2018-09-19 14:30:39

Download EtreCheck from https://etrecheck.com

Runtime: 6:37

Performance: Below Average


Problem: Other problem

Description:

Safari can’t make secure connection


Major Issues:

Anything that appears on this list needs immediate attention.


Time Machine backup out-of-date - The last Time Machine backup is over 10 days old.

System Integrity Protection disabled - System Integrity Protection is disabled. This computer is at risk of malware infection.


Minor Issues:

These issues do not need immediate attention but they may indicate future problems.


High battery cycle count - Your battery may be losing capacity.

Apps crashing - There have been numerous app crashes.

Unsigned files - There are unsigned software file installed. They appear to be legitimate but should be reviewed.

Low performance - EtreCheck report took over 5 minutes to run. This is unusual.


Hardware Information:

MacBook Pro (15-inch, Late 2011)

MacBook Pro Model: MacBookPro8,2

1 2,4 GHz Intel Core i7 (i7-2760QM) CPU: 4-core

16 GB RAM - At maximum

BANK 0/DIMM0 - 8 GB DDR3 1333 ok

BANK 1/DIMM0 - 8 GB DDR3 1333 ok

Battery: Health = Normal - Cycle count = 1519


Video Information:

Intel HD Graphics 3000 - VRAM: 512 MB

AMD Radeon HD 6770M - VRAM: 1024 MB

Color LCD 1680 x 1050


Drives:

disk0 - Samsung SSD 850 EVO 1TB 1.00 TB (Solid State - TRIM: No)

Internal SATA 6 Gigabit Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 1000.00 GB

disk1s1 - M***********D (APFS) 1000.00 GB (632.93 GB used)

disk1s2 - Preboot (APFS) [APFS Preboot] 1000.00 GB (65 MB used)

disk1s3 - Recovery (APFS) [Recovery] 1000.00 GB (1.53 GB used)

disk1s4 - VM (APFS) [APFS VM] 1000.00 GB (8.59 GB used)


Mounted Volumes:

disk1s1 - M***********D 1000.00 GB (356.68 GB free)

APFS

Mount point: /


disk1s4 - VM [APFS VM] 1000.00 GB (356.68 GB free)

APFS

Mount point: /private/var/vm


Network:

Interface en1: Wi-Fi

802.11 a/b/g/n

One IPv4 address

Interface en0: Ethernet 2

Interface fw0: FireWire 2

Interface en4: iPhone

Interface en3: Bluetooth PAN 2

Interface bridge0: Thunderbolt Bridge

iCloud Quota: 4.49 GB available


System Software:

macOS High Sierra 10.13.6 (17G65)

Time since boot: Less than an hour

System Load: 1.98 (1 min ago) 1.97 (5 min ago) 2.06 (15 min ago)


Configuration Files:

/etc/hosts - Count: 39


Security:

SystemStatus
GatekeeperMac App Store and identified developers
System Integrity Protectiondisabled


Unsigned Files:

Launchd: /Library/LaunchAgents/com.adobe.CS5ServiceManager.plist

Executable: /Library/Application Support/Adobe/CS5ServiceManager/CS5ServiceManager.app/Contents/MacOS/CS5Service Manager -launchedbylogin

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.google.keystone.daemon.plist

Executable: /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/MacOS /GoogleSoftwareUpdateDaemon

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.google.keystone.agent.plist

Executable: /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resou rces/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist

Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.adobe.SwitchBoard.plist

Executable: /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard

Details: Exact match found in the whitelist - probably OK


Kernel Extensions:

/Library/Extensions

[Not Loaded] VBoxDrv.kext (4.2.12)

[Not Loaded] VBoxNetAdp.kext (4.2.12)

[Not Loaded] VBoxNetFlt.kext (4.2.12)

[Not Loaded] VBoxUSB.kext (4.2.12)


Startup Items:

VirtualBox Path: /Library/StartupItems/VirtualBox


System Launch Agents:

[Not Loaded] 11 Apple tasks
[Loaded] 180 Apple tasks
[Running] 102 Apple tasks
[Other] One Apple task


System Launch Daemons:

[Not Loaded] 38 Apple tasks
[Loaded] 185 Apple tasks
[Running] 112 Apple tasks


Launch Agents:

[Not Loaded] com.adobe.CS5ServiceManager.plist (? 40cdc1ff - installed 2013-10-30)
[Not Loaded] com.google.keystone.agent.plist (? c634c19d - installed 2017-09-28)
[Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-06-01)
[Not Loaded] com.oracle.java.Java-Updater.plist (? 5e11b3eb - installed 2014-11-15)
[Not Loaded] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (? ed2af8df - installed 2017-01-11)


Launch Daemons:

[Not Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (? 1574c81e - installed 2017-01-11)
[Not Loaded] com.teamviewer.Helper.plist (? 7ca2e004 - installed 2015-01-16)
[Not Loaded] com.adobe.SwitchBoard.plist (? 856489a3 - installed 2013-10-30)
[Not Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-08-27)
[Not Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2010-08-25)
[Not Loaded] com.oracle.java.Helper-Tool.plist (? faaa5b2d - installed 2014-11-15)
[Not Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-06-01)
[Not Loaded] com.adobe.ARMDC.Communicator.plist (? d94017c4 - installed 2017-01-11)
[Not Loaded] com.adobe.agmservice.plist (Adobe Systems, Inc. - installed 2018-06-01)
[Not Loaded] com.google.keystone.daemon.plist (? 6ee2490f - installed 2017-10-14)
[Not Loaded] com.charlessoft.pacifist.helper.plist (Charles Srstka - installed 2018-05-20)


User Launch Agents:

[Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-06-01)


User Login Items:

uTorrent Application (BitTorrent, Inc - installed 2016-02-01)

(/Applications/uTorrent.app)


Internet Plug-ins:

o1dbrowserplugin: (installed 2015-12-11)

Google Earth Web Plug-in: (installed 2016-02-01)

NP_2020Player_WEB: (installed 2011-10-26)

VLC Plugin: (installed 2012-09-10)

AdobeAAMDetect: (installed 2016-05-26)

AdobePDFViewerNPAPI: (installed 2017-12-03)

DivX Web Player: (installed 2015-09-09)

Silverlight: (installed 2016-02-01)

QuickTime Plugin: (installed 2018-07-26)

Flash Player: (installed 2018-09-12)

googletalkbrowserplugin: (installed 2015-12-11)

SharePointBrowserPlugin: (installed 2012-06-17)

AdobePDFViewer: (installed 2017-12-03)

GarminGpsControl: (installed 2012-11-02)

FlashPlayer-10.6: (installed 2018-09-12)

JavaAppletPlugin: (installed 2017-12-14)


3rd Party Preference Panes:

Application Enhancer (installed 2016-02-01)

Flash Player (installed 2018-08-27)

Paragon NTFS for Mac ® OS X (installed 2016-02-01)


Time Machine:

Skip System Files: No

Mobile backups: Yes

Auto backup: Yes

Volumes being backed up:

M***********D: Disk size: 1000.00 GB - Disk used: 643.32 GB

Destinations:

Z****t [Local] (Last used)

Total size: 2.00 TB

Total number of backups: 16

Oldest backup: 2017-12-19 04:06:25

Last backup: 2018-09-09 07:22:55


Top Processes by CPU:

Process (count)Source% of CPULocation
WindowServerApple5
Google Chrome Helper (2)Google, Inc.2
kernel_taskApple2
Google Chrome?1 /Applications/Google Chrome.app
sandboxdApple1


Top Processes by Memory:

Process (count)SourceRAM usageLocation
kernel_taskApple879 MB
com.apple.WebKit.WebContent (13)Apple769 MB
Google Chrome Helper (2)Google, Inc.210 MB
Google Chrome?186 MB/Applications/Google Chrome.app
media-indexerApple139 MB


Top Processes by Network Use:

ProcessSourceInputOutputLocation
mDNSResponderApple8 MB1 MB
CalendarAgentApple152 KB13 KB
netbiosdApple34 KB3 KB
apsdApple8 KB7 KB
rapportdApple360 B407 B


Top Processes by Energy Use:

Process (count)SourceEnergy (0-100)Location
WindowServerApple3
Google Chrome Helper (2)Google, Inc.1
launchdApple0
mDNSResponderApple0
Google Chrome?0/Applications/Google Chrome.app


Virtual Memory Information:

Available RAM12.15 GB
Free RAM6.81 GB
Used RAM3.85 GB
Cached files5.35 GB
Swap Used0 B


Software Installs (past 30 days):

NameVersionInstall Date
Gatekeeper Configuration Data1542018-09-07
Movavi Video Converter 8 Premium2018-09-10
To MP3 Converter Free1.0.72018-09-10
Adobe Flash Player31.0.0.1082018-09-12


Diagnostics Information (past 7 days):

2018-09-19 14:00:54 Pacifist.app CPU

/Applications/Pacifist.app


2018-09-18 09:11:44 GoogleSoftwareUpdateAgent.app Crash (14 times)

/Library/Google/*/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareU pdateAgent.app

dyld: launch, loading dependent libraries


2018-09-16 10:54:08 mdworker Crash

/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata .framework/Versions/A/Support/mdworker

import fstype:apfs fsflag:480D000 flags:240000005E diag:0 isXCode:0 uti:com.apple.addressbook.person plugin:/Library/Spotlight/vCard.mdimporter - find suspect file using: sudo mdutil -t 5746908


2018-09-14 11:03:40 com.apple.WebKit.WebContent CPU

/System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.Web Kit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent



End of report

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Safari can't establish a secure connection to the server.

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