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Hello,
So it's been a while that I cannot use my App Store on my Mac. It's greyed out and the options are unresponsive. I've logged out then tried to log back in, but I have a "an unexpected error occurred while signing in. Fail"
My App Store works under Safe boot mode. So I don't know the reason why.
I've made sure my App Store location was well in France where my Itunes account is located.
So I don't see any solutions.
Thanks
MacBook, macOS Sierra (10.12.6)
"My App Store works under Safe boot mode."
Here’s part of a Safe Mode boot does ...
Use safe mode to isolate issues with your Mac - Apple Support
Try disabling startup items in System Preferences > Users & Groups > Login Items then restart your Mac and try the App Store.
If that doesn’t help, your Mac’s disk may need repairing.
You can do this by starting up your Mac while holding down the Command + R keys. From there you should be able to access the built in utilities in OS X Recoveryto repair the startup disk and restore OS X.
"My App Store works under Safe boot mode."
Here’s part of a Safe Mode boot does ...
Use safe mode to isolate issues with your Mac - Apple Support
Try disabling startup items in System Preferences > Users & Groups > Login Items then restart your Mac and try the App Store.
If that doesn’t help, your Mac’s disk may need repairing.
You can do this by starting up your Mac while holding down the Command + R keys. From there you should be able to access the built in utilities in OS X Recoveryto repair the startup disk and restore OS X.
Hi Carolyn,
Thanks for your reply. I've found out by thinking about what was disabling the Safe Mode as you suggested. And it disabled Little Snitch that was preventing the App Store to open under normal mode!
Thanks a lot,
Yann
Little Snitch has been the culprit for many a Mac App Store user! Glad you were able figure that out 🙂
You're welcome 🙂
App Store greyed out
