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How to solve this problem

Posted on Sep 19, 2018 6:25 AM

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5 replies

Sep 21, 2018 1:25 PM in response to niscalifo

If you have changed your password, have you followed the steps in this article?


What to do after you change your Apple ID or password - Apple Support I suggest doing this before you change your Apple ID or password.


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.


iTunes Support



iTunes Support – world wide

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