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User profile for user: Pete Young
Pete Young Author
User level: Level 1
1 points

Mid-2010 Macbook Pro can't launch Hardware Test DVD

I have a mid-2010 MacBook Pro running Mac OS 10.13.6 High Sierra. When I put the Applications Install DVD (which contains the Hardware Test) and boot the computer holding the "D" key down, it attempts to boot from the internet and fails with an error code of -3403D. The computer is connected to the internet.


If I try the same boot holding down an option-D combination, the computer doesn't fail until I finally take my fingers off the keys after a couple of minutes, when it gives me the same error code as above.


Does anyone know how I can get the Hardware Test to run?

MacBook Pro, macOS High Sierra (10.13.6)

Posted on Sep 19, 2018 11:44 AM

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User profile for user: leroydouglas
leroydouglas
Community+ 2024
User level: Level 10
188,406 points

Posted on Sep 19, 2018 11:56 AM

Maybe 2010 you will not get it to run.


Are you having a hardware issue?


In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test

https://www.apple.com/retail/geniusbar/


https://checkcoverage.apple.com/

https://support.apple.com/my-support


https://support.apple.com/en-lamr/aasp-program


iOS online Genius Bar appointment:

https://itunes.apple.com/us/app/apple-support/id1130498044?mt=8

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User profile for user: leroydouglas
leroydouglas
Community+ 2024
User level: Level 10
188,406 points

Sep 19, 2018 11:56 AM in response to Pete Young

Maybe 2010 you will not get it to run.


Are you having a hardware issue?


In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test

https://www.apple.com/retail/geniusbar/


https://checkcoverage.apple.com/

https://support.apple.com/my-support


https://support.apple.com/en-lamr/aasp-program


iOS online Genius Bar appointment:

https://itunes.apple.com/us/app/apple-support/id1130498044?mt=8

Reply

Mid-2010 Macbook Pro can't launch Hardware Test DVD

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