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Digital Crown will not unlock waterproof

digital crown turning does not unlock waterproof

Posted on Sep 19, 2018 1:23 PM

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Posted on Sep 19, 2018 3:25 PM

Make sure you have a good grip and your fingers are not slipping on the crown, and give it a good turn, at least one full revolution. If that doesn’t help try a forced reset by pressing and holding both buttons together (about 10 seconds) until the Apple appears and the reboot starts. Finally, if these have both failed you might have a hardware problem, so Contact Apple Support and arrange to get your watch examined by Apple service.

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Question marked as Best reply

Sep 19, 2018 3:25 PM in response to kestonfromraphine

Make sure you have a good grip and your fingers are not slipping on the crown, and give it a good turn, at least one full revolution. If that doesn’t help try a forced reset by pressing and holding both buttons together (about 10 seconds) until the Apple appears and the reboot starts. Finally, if these have both failed you might have a hardware problem, so Contact Apple Support and arrange to get your watch examined by Apple service.

Digital Crown will not unlock waterproof

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