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Screen Time and Safari

I'm looking at the list of "always allowed" apps to include for the Downtime feature but Safari is not listed there and when downtime is enabled Safari is still able to be used (my allowed apps are phone, messages, FaceTime, maps - the default). Anyone else seeing this issue?

iMac, macOS High Sierra (10.13.1)

Posted on Sep 20, 2018 5:33 PM

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Question marked as Top-ranking reply

Posted on Oct 17, 2018 6:30 PM

Seriously fix this issue Apple. Down time is down time right. The entire concept of down time is shut off phone activity. Safari is about as active as you can get on a phone. As parents it’s frustrating when a company decides they will allow certain activity that a parent wishes to restrict. If I want my child using safari during downtime then I can turn it on.... not you Apple! Make down time so the entire phone can be shut down if I want.

59 replies

Jan 29, 2019 2:03 PM in response to jbhenry

Please can someone help me, I have 4 child devices, I have activated screen time, listed the allowed apps that are allowable during downtime but I don’t see safari as an allowed app and yet on all devices it tells me that I have reached my time limit and that my kids can ask for more time.


how has this happened, they need safari for homework so it is now causing a problem. Can someone please advise what I have done.


Thank you

Jan 29, 2019 2:29 PM in response to JamesMCook

Safari is always turned off with downtime, however the app doesn’t grey out. I think the system must need to access it at all times, But (and i can only speak from my experience) when my child opens safari and tries to load a website after 8pm (which is when i have it set to kick in) it comes up saying that downtime is active and you may ask permission from a parent to allow more time on the particular website. So in effect safari is unusable with downtime on, which is what we want right?


As to JamesMcook all i can say is once downtime has kicked in you either just click allow more time for whatever website they want to do their homework on or tell your kids to do their homework before downtime kicks in. It’s one or the other I’m afraid.


The only alternative is to switch off downtime altogether and set time limits on games and entertainment etc..Therefore blocking the games etc after a certain amount of time but safari and websites should still be available 24/7

Jan 29, 2019 2:39 PM in response to Jimjimms64

And to all the parents reading this, Downtime and screen time etc is very confusing when trying to set it up properly on a childs iPad or iPhone.


I rang apple support (well i submitted a help ticket online and they rang me back instantly) and they guided me through the whole process. They actually remotely connected to my iPhone and my daughters iPad and talked me step by step of how to set it up. The call center is in Ireland i think. They were extremely friendly & helpful.


you have paid a lot of money for your childs device so don’t hesitate to ring them and ask them how to set it up.

Feb 24, 2019 4:29 PM in response to jbhenry

Safari is always allowed even though the time restrictions (shut down phone at 8 pm etc) or the time limit (shut down after 1 hour)

clicking on safari doesn’t trigger the screeen time limits. Not only that, my kid learned that she can use safari to play YouTube videos (rather than the app) and the limit doesn’t kick in until after she finishes the video and tries to watch another. Then she just closes safari, clicks a new video and watches that one. (Lucky i have an honest kid who showed me lol)



Mar 1, 2019 10:09 AM in response to Jimjimms64

My problem was that how it was supposed to work wasn't working. I get that Safari itself isn't managed by Screen Time, but videos opened into full-screen mode in Safari, if left open, continued indefinitely during downtime and after the allotted time for the day. Maybe it has been fixed since I first voiced this complaint, but it was so frustrating that I turned off Safari on my boys' devices and I haven't looked back. Not an ideal solution, but it felt so broken at the beginning that I didn't want to spend any more time trying to deal with it.

Mar 1, 2019 11:09 PM in response to Jimjimms64

Jimjimms64, Just because it's working that way for you doesn't mean everyone else is having the same experience. I was able to get Screen Time for Safari working, but only after I deleted all my settings a couple times. I easily spent a couple hours troubleshooting the problem. Not everyone has that much spare time and a simple workaround may be the best solution for them.


Having said that, people should read thru the previous posts to see what worked for other people.



Screen Time and Safari

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